A company is looking for a Quality Interaction Specialist who will evaluate customer and agent interactions and provide coaching for performance improvement.
Key ResponsibilitiesMonitor and evaluate call quality using established guidelinesCoach agents by sharing evaluation results and providing recommendations for improvementMaintain documentation on agent performance and manage a monthly quota of evaluationsRequired QualificationsSeveral years of corporate travel agency experienceProficiency in GDS SabreStrong knowledge of domestic, hotel, car rental, and basic international travelExperience in a contact center role demonstrating high-quality work and teamworkKnowledge of MS Word, Excel, PowerPoint, and Outlook
Quality Interaction Specialist
A company is looking for a Quality Interaction Specialist who will evaluate customer and agent interactions and provide coaching for performance improvement. ...
Quality Control Inspector (Cable Harnessing)
As our Quality Control Inspector, you will maintain and ensure that our products conform to customer specifications and requirements. Occasionally interact with customer source inspectors and vendor representatives. Enforce and interpret the Quality and AS9100 QMS standards. Involve supervisor with ...
Sr. Quality Manager
The Quality Assurance Manager develops and leads Quality Assurance system to assure that manufacturing processes will produce products that meet required Product Standards as described in AS9100 and Quality Assurance Manual. Interprets pertinent customer, corporate and division quality standards for...
Software QA Sr Analyst
A company is looking for a Software Quality Assurance Sr.Key Responsibilities:Test and evaluate applications in an enterprise environmentLead software tests to ensure proper operation and freedom from defectsCreate test data for application testing and document and resolve testing issuesRequired Qua...
Quality Assurance Manager
Responsible for local pest control management, supervising the quality of pest control services to reduce positive pest occurrences in the area. ...
Quality Assurance Analyst
Job Title: Quality Assurance Analyst (Quality Assurance - Level III). Perform root cause analysis and provide suggestions to implement corrective actions to prevent recurring quality issues. Collaborate with cross-functional teams, including product development, manufacturing, and customer support, ...
Quality Engineer, Automation
We need a quality engineer with solid experience developing and executing automated tests and building and maintaining the testing infrastructure to ensure all of our features work as expected. Work with development and quality engineers to test numerous and complex features of our product. Design a...
Quality Assurance Manager (GMP) - San Francisco, Hybrid
We are seeking a skilled GMP Quality Assurance Manager to join our client. Our client is a new emerging Rare Disease Biotech that is getting ready for a launch! The ideal candidate will bring extensive experience in quality assurance within the biotech field, specifically with commercial quality com...
Quality Assurance Manager
Acts as Company Quality Management Representative for all segments of quality control involving regulatory and customer audits, AS9100 and other certification compliance. Establishes and maintains effective quality management and customer technical support systems for the Company. Establishes and ma...
Quality Assurance Analysis Engineer
Monitor vehicle quality by analyzing development maturity level based on various sensors, including: repetitive failures/findings reported by market-specific drivers, the Quality Assurance teams worldwide and other sources of Quality and Engineering topics and complaints. The Quality Assurance Analy...