Talent.com
HSPD-12 : Government Badging & Credentialing Specialist (Los Angeles, CA - REF1819E) • •

HSPD-12 : Government Badging & Credentialing Specialist (Los Angeles, CA - REF1819E) • •

CitizantLos Angeles, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

HSPD-12 : Government Badging & Credentialing Specialist

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values : Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties and Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
  • Answering phone calls / email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
  • Perform other job-related duties as assigned.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential
  • Education :

  • High School diploma, GED certification.
  • Clearance Requirement :

  • US Citizenship is required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $43,500 - $54,000 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Medical, dental, and vision insurance
  • 401(k)
  • Generous PTO
  • Company-paid life and disability insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer : Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    serp_jobs.job_alerts.create_a_job

    Credentialing Specialist • Los Angeles, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    37F PsyOp Specialist

    37F PsyOp Specialist

    U.S. ArmyLos Angeles, CA, United States
    serp_jobs.job_card.full_time +1
    As a Psychological Operations Specialist, you’ll be an expert at persuasion.You’ll assess and develop the information needed to influence and engage specific audiences. You’ll broadcast important in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Credentialing Specialist

    Credentialing Specialist

    VirtualVocationsNorth Hollywood, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Credentialing Specialist to oversee the credentialing of clinicians and contribute to departmental policies. Key Responsibilities Compile and maintain accurate data for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Behavioral Health Coordinator

    Licensed Behavioral Health Coordinator

    VirtualVocationsCarson, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Management Coordinator Behavioral Health (UM) to evaluate members' behavioral health conditions and determine the medical necessity for services.Key Responsibilities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Georgia Licensed Special Agent

    Georgia Licensed Special Agent

    VirtualVocationsPasadena, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Special Agent to conduct fraud investigations and support law enforcement efforts.Key Responsibilities Conduct routine and moderately complex fraud investigations with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Government Contracts Director

    Government Contracts Director

    VirtualVocationsLong Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Government Contracts.Key Responsibilities Manage State healthcare contracts and ensure compliance with contractual and regulatory requirements Lead project...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Behavioral Health Clinician

    Licensed Behavioral Health Clinician

    VirtualVocationsNorth Hollywood, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Utilization Review Clinician - Behavioral Health.Key Responsibilities Evaluates treatment for mental health and substance abuse to ensure medical appropriateness Perfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Arizona Licensed Behavior Analyst

    Arizona Licensed Behavior Analyst

    VirtualVocationsBurbank, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Board Certified Behavior Analyst.Key Responsibilities Provide behavior consultation and manage a caseload via tele-health Conduct behavioral assessments and design eff...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Peds Behavior Development - Panorama City

    Peds Behavior Development - Panorama City

    Southern California Permanente Medical GroupPanorama City, CA, United States
    serp_jobs.job_card.full_time
    Competitive Compensation and Benefit Package.The comprehensive benefits and longevity-based compensation package offered by Southern California Permanente Medical Group (SCPMG) enables physicians t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    HSPD-12 : Government Badging & Credentialing Specialist (Los Angeles, CA - REF1819E) • •

    HSPD-12 : Government Badging & Credentialing Specialist (Los Angeles, CA - REF1819E) • •

    CitizantLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    Citizant is a leading provider of professional IT services to the U.We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Mail Carrier - City - No Experience Required

    Mail Carrier - City - No Experience Required

    Postal Jobs AssistAltadena, CA, United States
    serp_jobs.job_card.full_time
    USPS is accepting applications for City Carrier Assistants nationwide.This role ensures smooth postal operations by delivering mail efficiently. No prior experience is required, as USPS offers compr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Behavioral Health Precertification Specialist

    Behavioral Health Precertification Specialist

    VirtualVocationsWhittier, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Pre-Certification Specialist in Behavioral Health.Key Responsibilities Process behavioral health precertification requests in compliance with corporate guidelines and r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionCalabasas, California, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Payroll Specialist

    Payroll Specialist

    Vaco by HighspringAltadena, California, United States
    serp_jobs.job_card.full_time
    Payroll Specialist who will be responsible time keeping records of employees’ hours worked as well as any deductions or withholdings required to comply with state and federal laws in all of our mar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tennessee Licensed DHS Program Specialist

    Tennessee Licensed DHS Program Specialist

    VirtualVocationsNorth Hollywood, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a DHS Program Specialist.Key Responsibilities Identifies training needs and conducts specialized training for staff and community organizations Reviews casework, provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Access Governance Specialist

    Access Governance Specialist

    VirtualVocationsLong Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Professional 2, Access Governance.Key Responsibilities Support the organization's Access Governance program to ensure compliance with security policies and regulatory r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Virginia Licensed ABA Director

    Virginia Licensed ABA Director

    VirtualVocationsNorth Hollywood, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Clinical Education / Assistant Professor of Applied Behavior Analysis.Key Responsibilities Teach ABA courses related to experiential learning each semester M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    92Y Unit Supply Specialist

    92Y Unit Supply Specialist

    U.S. ArmyLong Beach, US
    serp_jobs.job_card.full_time +2
    As the Unit Supply Specialist, you’ll be responsible for supervising and maintaining all Army supplies and equipment.You’ll receive, inspect, inventory, load and unload, store, issue, and deliver a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    13J Fire Control Specialist

    13J Fire Control Specialist

    U.S. ArmyLong Beach, CA, United States
    serp_jobs.job_card.full_time
    As a Fire Control Specialist, you’ll use strategic skills to coordinate and integrate weapons operations.You’ll process and relay tactical battlefield information to a network of joint fires in sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Behavioral Health Advocate

    Licensed Behavioral Health Advocate

    VirtualVocationsWhittier, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Behavioral Health Care Advocate - Utilization Management - Remote.Key Responsibilities Oversee initial inpatient admission for psychiatric and chemical dependency patie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Occupational Medicine Specialist - Woodland Hills

    Occupational Medicine Specialist - Woodland Hills

    Southern California Permanente Medical GroupWoodland Hills, CA, United States
    serp_jobs.job_card.full_time
    Southern California Permanente Medical Group (SCPMG) is a physician-led partnership with strong values that support a patient-centered and evidence-based approach to medicine.Provides our physician...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30