Summary of Duties
Customer Service Representatives duties and responsibilities generally include but are not limited to answering phone calls and emails, responding to client questions and complaints, updating daily reporting, accepting new accounts, and requesting applicable fees
Skills
Ability to prioritize, good communication and interpersonal skills, maintain composure in all situations, possess professional demeanor, able to adjust to change, ability to problem solve and work independently and ability to work under stressful conditions, ability to remain focused and attention to detail.
Knowledge
Computer systems, typing, public relations, basic office clerical duties
Aptitudes
Must be able to prioritize, utilize critical thinking, and adjust to change.
Must be able to reason and use logical problem-solving skills.
Performs duties that require ome latitude for independent judgment and initiative in handling situations out of the ordinary
Education
High School diploma
Location
Dallas
Job Type
Salary
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