Position Overview :
MIKA is seeking experienced and polished Host / Hostess to provide world-class service in a refined and sophisticated dining environment.
The ideal candidate will have a passion for hospitality, and the ability to deliver exceptional guest experiences. This role requires a keen eye for detail, excellent communication skills, and the ability to work seamlessly as part of a team in a high-end restaurant setting.
Key Responsibilities :
- Provide exceptional service to guests in accordance with fine dining standards.
- Handle guest concerns and special requests with grace and professionalism.
- Greets all guests with enthusiasm and friendliness, escort them to tables or appropriate waiting areas, provide menus and communicate the guest arrival to the server.
- Record table status accordingly based on seating and server assignment charts.
- Demonstrate excellent communication skills including telephone etiquette.
- Communicate special guest needs to servers and supervisors and record them on the guest profile.
- Demonstrate thorough knowledge of offerings to communicate with guests and prepare them for their dining experience.
- Help with reservations over the phone or at the restaurant, working as their agents and on their side, with requested dates and times for their reservations.
Qualifications :
- High school diploma or equivalent preferred.
- Previous experience as a host / hostess in a fine dining or upscale restaurant environment.
- Strong multitasking abilities, with the capacity to remain calm and composed under pressure.
- Ability to work efficiently in a team and contribute to a harmonious service environment.
- Professional appearance and demeanor.
- Ability to stand, walk, and carry items for extended periods of time.
- Ability to obtain and / or maintain all required licenses, certificates, or permits.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Working Conditions :
- Must have open availability and the ability to regularly report to work on time including on nights, weekends, and holidays as required by the restaurant.
- Ability to work long days when required by business demands.
- Ability to stand, walk, and carry items for extended periods of time.
- Ability to work both indoors and outdoors.
Compensation :
- Competitive hourly wage.
- Benefits package (if applicable based on length of service) including health insurance, paid time off, and dining discounts.
- Opportunity for professional development and career advancement in a new, growing restaurant company.
Corner Boy Plaza LLC is an equal opportunity employer and values diversity in the workplace.
18 days ago