Host

MIKA Coral Gables
Coral Gables, FL, US
Full-time

Position Overview :

MIKA is seeking experienced and polished Host / Hostess to provide world-class service in a refined and sophisticated dining environment.

The ideal candidate will have a passion for hospitality, and the ability to deliver exceptional guest experiences. This role requires a keen eye for detail, excellent communication skills, and the ability to work seamlessly as part of a team in a high-end restaurant setting.

Key Responsibilities :

  • Provide exceptional service to guests in accordance with fine dining standards.
  • Handle guest concerns and special requests with grace and professionalism.
  • Greets all guests with enthusiasm and friendliness, escort them to tables or appropriate waiting areas, provide menus and communicate the guest arrival to the server.
  • Record table status accordingly based on seating and server assignment charts.
  • Demonstrate excellent communication skills including telephone etiquette.
  • Communicate special guest needs to servers and supervisors and record them on the guest profile.
  • Demonstrate thorough knowledge of offerings to communicate with guests and prepare them for their dining experience.
  • Help with reservations over the phone or at the restaurant, working as their agents and on their side, with requested dates and times for their reservations.

Qualifications :

  • High school diploma or equivalent preferred.
  • Previous experience as a host / hostess in a fine dining or upscale restaurant environment.
  • Strong multitasking abilities, with the capacity to remain calm and composed under pressure.
  • Ability to work efficiently in a team and contribute to a harmonious service environment.
  • Professional appearance and demeanor.
  • Ability to stand, walk, and carry items for extended periods of time.
  • Ability to obtain and / or maintain all required licenses, certificates, or permits.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

Working Conditions :

  • Must have open availability and the ability to regularly report to work on time including on nights, weekends, and holidays as required by the restaurant.
  • Ability to work long days when required by business demands.
  • Ability to stand, walk, and carry items for extended periods of time.
  • Ability to work both indoors and outdoors.

Compensation :

  • Competitive hourly wage.
  • Benefits package (if applicable based on length of service) including health insurance, paid time off, and dining discounts.
  • Opportunity for professional development and career advancement in a new, growing restaurant company.

Corner Boy Plaza LLC is an equal opportunity employer and values diversity in the workplace.

18 days ago
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