A company is looking for an OPM Customer Service Representative II to provide healthcare enrollment information to callers.
Key ResponsibilitiesDeliver customer service for routine inquiries via telephone, email, and chatAssist Customer Service Representative I with questions and provide reference materialSuggest process improvements and follow established policies and proceduresRequired QualificationsHigh School diploma or equivalentMinimum 60 days experience as an OPM Customer Service Representative IMust be able to speak and read English and Spanish fluentlyTyping speed of at least 20 WPMAbility to pass a government background check
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