Director of Clinical Quality

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child .

PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987.

As a leader in home health care and a Top Workplace for 10 years, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position : Director of Clinical Quality
• Location : Hybrid Occasional travel required
• Hours : Monday-Friday, 8am-5pm.
• Required Licenses : RN or RT license required

The Position :

The Clinical Quality Director is responsible for leading, coordinating, and monitoring clinical quality initiatives, including accreditation, day to day operations, patient experience, as well as internal / external education technology within the organization.

The director leads the team in developing programs and disseminating the program framework throughout PHS partnerships in areas of expansion

• Oversees team’s preparation for accreditation organizations, state licensure, and other regulatory agency surveys, ensuring all requirements have been fulfilled.
• Participates in developing, implementing, and auditing accreditation and licensing-related company policies, procedures, and assessments.
• Ensures team is receiving, processing, and responding to all information regarding the safety of company products.
• Identifies and oversees the audit process for document progress and completion of patient education, product alerts, recalls, and notices, ensuring appropriate departments in implementation as needed.
• Promotes and develops initiatives to support Patient Experience Initiatives supporting 100% Patient Satisfaction.
• Drives clinical excellence by leading process improvement groups / initiatives.
• Collaborates with leaders to identify and coordinate Quality Assurance and Performance Improvement (QAPI) activities.
• Supports implementation and monitoring of compliance program, including components to improve efficiency and quality of services and reduce risk vulnerability.
• Develops, coordinates and participates in internal and external education initiatives to support PHS’ Pediatric Center of Excellence.
• Develops policies and procedures that encourage employees, patients, and stakeholders to report suspected issues of non-compliance by organization.
• Develops and implements training for, and monitors the compliance of staff and business associates, as appropriate.
• Establishes methods to track information and provides the access and reporting required for compliance with HIPAA patient rights.
• Maintains current knowledge of applicable federal and state privacy and security laws, accreditation standards, industry standards and government agency requirements for privacy and security.
• Directs, participates in, and reviews the creation of digital and written education materials to ensure materials produced meet PHS education standards.
• Integrates and rolls-out education program and materials to new PHS locations.
• Coordinates clinical education service provided through simulation, classroom activities, and clinical outreach.
• Serves as a resource for managers, directors, and employees regarding policies, procedures, and best practices.
• Serves as member of management team and participates in clinical research studies and publications.

Qualifications :

• Respiratory therapist or Registered Nurse
• Bachelor’s degree or equivalent with a clinical focus; and four to ten years related experience and / or training; or equivalent combination of education and experience.

THE COMPANY :

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990.

Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123