Description
Why Bally's?
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues.
Recognized for innovation, energy, and dedication to creating thrilling gaming experiences, were born to entertain.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference.
So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
The Role :
Maintain a safe and secure environment for all customers, team-members, and company assets.
Responsibilities :
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
- Assist in transporting money, chips, tokens, and markers.
- Control access to restricted areas.
- Respond promptly and appropriately to customer and team member incidents and accidents.
- Monitor customer and team member passage in and out of casino.
- Check for and reporting safety hazards.
- Keep work area in a clean and orderly manner.
- Ensure the safety and security of all customers and team members.
- Comply with all policies and procedures established by Missouri Gaming Commission, Bally's Kansas City and departmental management.
- Other duties as assigned or any reasonable request from any member of management.
Qualifications :
- A high school diploma or GED is preferred.
- One year experience in security is preferred.
- Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
- Read, write, and understand simple instructions.
- Communicate appropriately with all casino customers, casino departments, and fellow team members.
- Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and / or local regulations.
- Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
- Use of hand-held two-way radio, flashlight, and telephone.
- Ability to write clear and concise reports using correct grammar and punctuation.
- Knowledge of internal controls and Innkeeper Laws.
- Knowledge of applicable OSHA regulations.
What's in it for you :
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K) / Company Match
- Employee Stock Purchase Plan
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Experience 1 - 2 years : Surveillance or Patrol Experience (preferred)
1 - 2 years : Incident Management (preferred)
1 - 2 years : Reporting (preferred)
1 - 2 years : Customer Service (preferred)
Skills Conflict Management (preferred)Problem solving (preferred)Detail Oriented (preferred)Interpersonal Skills (preferred)Communication (preferred)
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