Customer Success Engineer
VirtualVocationsSpringfield, Massachusetts, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Customer Success Engineer for Strategic Accounts.
Key Responsibilities
Serve as the trusted technical advisor for strategic customers
Lead customer visits, executive briefings, and technical workshops to enhance adoption
Collaborate with stakeholders to align cloud security goals and drive operational excellence
Required Qualifications
5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps / Security Engineer)
Proven experience with enterprise cloud environments (AWS, Azure, GCP)
Hands-on knowledge of Kubernetes, containers, and CI / CD pipelines
Strong understanding of cloud security architecture and the CNAPP ecosystem
Proficiency in scripting, automation, and API integrations
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Customer Engineer • Springfield, Massachusetts, United States
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