NY - Case Manager - UPS

CASE MANAGER INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development.

With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity.

Quality In Everything We Do is far more than our mantra, it is our standard! Explore a career with A & Associates, one of the leading providers for temporary, temp-to-hire, permanent placement services and security guard services.

Position Summary : The Case Manager will be responsible for coordinating and managing services for clients living with AIDS and / or developmental disabilities.

This role involves assessing client needs, developing individualized service plans, and providing ongoing support and advocacy to ensure access to appropriate healthcare, social services, and community resources.

The Case Manager will work collaboratively with clients, their families, healthcare providers, and other community organizations to promote client well-being and independence.

Key Responsibilities : Develop case plan file. Conduct mandated home visits to residents’ apartment units on a monthly basis.

This is in addition to possible weekly, bi-weekly or emergency home visits as per residents’ needs. Complete all required mandated documentations such as Service Plans, Social Summary, Medical Report, Income Verification, Budget, HIPPA, Waivers and Release of information.

This is in conjunction to any new designated documentation to be implemented and is deemed necessary by the program. Assist residents with problems at local entitlement offices.

Social Security, Medicaid, Income Support, etc.) Implement and monitor the individual service needs of residents in order to provide case management services and link residents with other agencies, health providers and support systems.

Institute appropriate referrals for services and function as a liaison / advocate to ensure receipt of required services.

Adhere to emergency call requirements to facilitate crisis intervention, emergencies and other situations that require immediate actions.

Facilitate individual and group counseling to residents i.e. substance abuse, money management, relationships with family and loves ones, current information on HIV / AIDS, treatments and drug trial programs.

Provide monthly case load update to Clinical Director. Documents all direct service activities including residents served, case closures and direct service advocacy interventions.

Document all contacts and referral activity into Foothold database system and residents’ case records. When necessary and appropriate, accompany residents to medical appointments and / or arrange ambulate services.

Attend all mandated meetings and in service training. Assist Residence Manager in the collection of resident program fees.

Collects copies of residents’ telephone and utility monthly bills for agency’s portion payment. Establish working relationship with HASA case management staff to ensure quality client care.

Participate in ongoing evaluation processes to assess direct service activities for program modification, future planning and to assist in the preparation of required reports.

If necessary, provide counseling regarding daily living, i.e., cooking, menu planning and shopping. Your working hours are Monday through Friday from 9am-5 : 30pm.

Availability 24 hours per day for cell telephone contacts in the event of an emergency Qualifications : Bachelor’s degree in Human Services, Social Work, Psychology, or a related field.

At least one year of experience working with individuals living with HIV / AIDS and / or developmental disabilities. Knowledge of community resources, healthcare systems, and social service programs available to individuals with AIDS and developmental disabilities.

Strong interpersonal, communication, and organizational skills. Ability to work independently and collaboratively in a team-oriented environment.

Compassionate and empathetic approach to working with diverse populations. Proficiency in Microsoft Office Suite and experience with case management software is preferred.

Valid driver’s license and reliable transportation preferred. EEO STATEMENT A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR