Talent.com
Manager, Ops Support

Manager, Ops Support

RXORichmond, VA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Manager, Operations Support

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Operations Support at RXO, you'll ensure the establishment, implementation and maintenance of processes needed for the Quality Management System. You'll promote awareness of customer requirements and have the organizational freedom to resolve matters pertaining to quality, helping us maintain superior levels of product / service conformity. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

What your day-to-day will look like :

  • Drive key quality, inventory and other critical metrics across the site by utilizing continuous improvement tools and processes
  • Schedule, review and monitor work instructions with supervisors and associates in designated areas of responsibility; lead associates to safely and efficiently execute daily roles
  • Review facility / department training status and schedule training according to set frequency; ensure training requirements are met in a timely manner
  • Write specifications for new developments and system enhancements
  • Analyze client requirements, determine fit and customizations, develop proposals, gather supporting data for cost estimates and present RXO's capabilities and solutions to prospective clients
  • Serve as project manager for system implementations and upgrades; provide ongoing support as needed
  • Support implementations by delivering documented implementation plans, configuring systems, training users and providing post-implementation support
  • Perform process and data modeling
  • Generate project ideas and solutions; implement changes within and across departments
  • Utilize and maintain warehouse management system processes to deliver appropriate work documents and outcomes

At a minimum, you'll need :

  • 5 years of relevant work experience
  • Experience leading value stream assessments and Lean improvement events (Kaizen events)
  • It'd be great if you also have :

  • Bachelor's degree in a related field or equivalent related work or military experience
  • Experience with statistical software, process mapping / modeling and prediction modeling tools skills (Crystal Ball)
  • Distribution and e-commerce experience, with heavy utilization of continuous process improvement methodologies
  • Experience improving business processes
  • Excellent leadership and interpersonal skills with the ability to work effectively at all levels of the organization; strong verbal and written communication skills
  • A results-oriented work style; highly organized with a strong sense of urgency and the ability to deal with ambiguity
  • The ability to maintain a positive attitude and promote teamwork in meeting goals and objectives
  • Does this sound like you? Check out what else RXO has to offer.

    Why Join Us : Our Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days
  • Our Culture

    Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

    serp_jobs.job_alerts.create_a_job

    Ops Manager • Richmond, VA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Revenue Cycle Support Manager

    Revenue Cycle Support Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Revenue Cycle Support Manager to drive revenue cycle projects and optimize workflows during practice management transitions. Key Responsibilities Lead and manage project...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    International Operations Director, Capital One Software (Remote)

    International Operations Director, Capital One Software (Remote)

    Capital OneRichmond, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    International Operations Director, Capital One Software (Remote).Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large compani...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Leave and Accommodations Operations Manager

    Leave and Accommodations Operations Manager

    Capital OneRichmond, VA, US
    serp_jobs.job_card.full_time +1
    Leave And Accommodations Operations Manager.The Leave & Accommodations team is looking for an Operations Manager.This leader will oversee the teams responsible for administering leave benefits, dis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Support Operations (Data Platforms)

    Manager, Support Operations (Data Platforms)

    Capital OneEttrick, VA, US
    serp_jobs.job_card.full_time +1
    Manager, Support Operations (Data Platforms) An IT leader, with a detailed understanding of IT Service management principles. Manages teams providing technology support operations in the areas of da...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Network Operations Manager

    Network Operations Manager

    Cynet SystemsRichmond, VA, US
    serp_jobs.job_card.full_time
    Responsibilities : Serve as primary point of contact within TSD Operations for assigned Product Line.Accountable for the operational platform related oversight of services and portfolio of client ap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Contact Center Operations Manager

    Contact Center Operations Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work with team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Manager, Contact Center Operations

    Senior Manager, Contact Center Operations

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Intake 24 / 7 Telemedicine Product Manager

    Intake 24 / 7 Telemedicine Product Manager

    CorVel Healthcare CorporationGlen Allen, VA, US
    serp_jobs.job_card.full_time
    The Intake 24 / 7 Telemedicine Product Manager oversees the product life cycle and supports initiatives aimed at improving efficiency and growth. This position works with CorVel executive leadership, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager, North American Control Tower Operations

    Manager, North American Control Tower Operations

    Estes Forwarding WorldwideRichmond, VA, US
    serp_jobs.job_card.full_time
    Estes Forwarding Worldwide Manager, North American Control Tower Operations.Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Manager

    Client Services Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Manager - Remote.Key Responsibilities Serve as the technical lead for onboarding new merchants, providing integration and configuration assistance Cond...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Provider Operations Specialist

    Provider Operations Specialist

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Provider Operations Specialist to support the provider operations management team and enhance patient experience through effective provider partnerships.Key Responsibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Support Coordinator

    Operations Support Coordinator

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for an Operations Support Coordinator (remote).Key Responsibilities Upload job attachments and review documentation for accuracy and completeness Maintain job tracking and c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Revenue Cycle Optimization Manager

    Revenue Cycle Optimization Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Revenue Cycle Process Optimization Manager, Remote.Key Responsibilities Lead analysis and optimization of revenue cycle workflows and processes Collaborate with cross-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Salesforce Operations Manager

    Salesforce Operations Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Salesforce Operations Manager.Key Responsibilities Support a global user base by improving CRM adoption and data accuracy through administration and training Administe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    OPERATIONS MNGR

    OPERATIONS MNGR

    Hoover And StronRichmond, VA, US
    serp_jobs.job_card.full_time
    Hoover & Strong, Operations Mngr : N.Chesterfield VA : Develop, implement operational growth plans.Oversee online auction platform, incl spec, legal terms, logistics & equipmt, process'g procedures &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Network Operations Manager

    Senior Network Operations Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Network Operations Manager, Specialty Care.Key Responsibilities Build and maintain an internal provider vetting framework in collaboration with Provider Operatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Delivery Operations Manager

    Delivery Operations Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Delivery Operations.Key Responsibilities Lead and develop the Production Manager team, hiring and mentoring high-performing individuals Drive operational exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for an Operations Manager to oversee programs and ensure compliance with the Shared Services Strategy. Key Responsibilities Provide oversight and management of programs to ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Manager, Support Operations (Data Platforms, Service Now, AWS, IT Systems Infrastructure)

    Manager, Support Operations (Data Platforms, Service Now, AWS, IT Systems Infrastructure)

    Capital OneRICHMOND, Virginia, United States
    serp_jobs.job_card.full_time +1
    Manager, Support Operations (Data Platforms, Service Now, AWS, IT Systems Infrastructure).An IT leader, with a detailed understanding of IT Service management principles.Manages teams providing te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Operations Manager

    Customer Operations Manager

    VirtualVocationsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30