- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Greet arriving guests / visitors; bid farewell to departing guests / visitors.
- Assist guests and visitors into and out of the hotel van, including loading / unloading luggage.
- Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
- Monitor all parking areas / levels; report any vehicle / safety hazards; unauthorized personnel or potential security problems to Manager.
- Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
- Identify and explain hotel facilities and features to guests while escorting them to the hotel.
- Relay accurate directions to guests on inquiries of transportation within the local area.
- Handle guest complaints by ensuring guest satisfaction.
- Monitor and maintain appearance of hotel van.
- Ensure confidentiality of hotel guests and security of guests’ possessions.
- Other duties as assigned.
Responsibilities Hotel Van Drivers operate the hotel shuttle / van to transport guests safely and courteously to their desired location(s). Qualifications
- Valid driver’s license in the state of hotel’s operations.
- Excellent driving record.
- Must be 21 years or older.
- Ability to provide legible communication and directions.
- Previous guest relations and / or training.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English / Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.
Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.
We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands including hotel development, design and construction, e-commerce, and revenue management.
You can find out more by visiting our website, www.shanercorp.com !
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