Job Type
Full-time
Description
If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
Position : Receptionist
Employment Type : Full Time
Let’s start with what’s important to you. The Benefits.....
- Medical Insurance- multiple plans to choose from
- Dental & Vision Insurance
- Short Term Disability & Long Term Disability Options
- Life Insurance
- Generous PTO plan
- Paid Holidays
- 401K
- 401K match
- Competitive Pay
Primary Job Responsibilities :
- Greet patient customers and triage their needs, then access the appropriate Company staff to address those needs.
- Receive, triage and / or resolve inbound phone calls from healthcare providers and patients regarding products and services such as medical equipment or medical testing.
- Receive and manage fax referrals from medical Providers, entering the patient demographics into the database and processing the orders.
- Work closely with the reimbursement department to provide thorough and timely documentation of services performed along with complete patient demographics, insurance details and support documentation.
- Answer and route calls for a multi phone system, greet patients, insurance verification, and scheduling.
Requirements
Attributes of the Successful Candidate are :
- Ability to effectively manage multiple responsibilities in a dynamic work environment.
- Must have excellent telephone communication skills.
- Enthusiastic about learning and helping others.
- Superior organizational skills, e.g., filing, computer, word processing, etc.
- Results focused.
- Excellent written and verbal communication skills.
- Demonstrated skill in complaint resolution.
- General personal computer and data entry skills.
- Ability to deal pleasantly, patiently and effectively with others, including geriatric patients.
- Detail oriented.
- Knowledge of Traditional and Medicaid insurance benefits a plus.
- Bi-lingual is a plus.
- Candidates considered for hire will need to submit to a criminal background check
Salary Description
$15-18 / hr based on experience
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