Job Description
Job Description
Come join the NJ Pipe Doctor Family. We looking for an outgoing high energy person to join our team. We're a plumbing heating and cooling company located in Matawan, NJ.
This position will be responsible for taking inbound calls and making outbound calls and other various administrative duties.
Room for growth and the ability to bonus!
Responsibilities :
- Answering incoming calls
- Making outbound calls
- Troubleshoot and resolve customer issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Administrative tasks
Qualifications :
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Microsoft Office (Word, Outlook, Excel)
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