Network Infrastructure Support Engineer Tucson AZ

Overview

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InTegriLogic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup.

We are looking for a Network Infrastructure Support Specialist who is at an expert level with supporting Windows-based workstations, printers, and servers. This would include management of Active Directory at an enterprise level over users and computers in a Microsoft Domain. Additionally, Dynamic Host Configuration Protocol (DHCP) and Domain Name Service (DNS) configuration and maintenance is an integral part of this position.

Responsibilities

• Provide remote and on-site technical support for our clients
• Network printer troubleshooting and configuration
• Configure Windows-based computers from a systems administrator perspective including workstation image management and Active Directory tools management
• Configure, troubleshoot, and resolve networking hardware and software issues
• Be adept with utilizing PowerShell for automation and configuration changes en masse
• Complete documentation in our ticketing system in the time frame required, including accurate time spent on resolving client issues
• Serve as primary contact for 3rd party vendors
• Maintain high level of customer satisfaction
• Adhere to quality standards set by company
• Represent company in a professional and ethical manner

Seniority level

Employment type

Job function

Industries

Location

Tucson, AZ

Qualifications

Additional qualifications

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