Senior Manager Talent Development Operations - L&D Programs

To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be the change!

WE ARE LOOKING FOR A SENIOR MANAGER TALENT DEVELOPMENT OPERATIONS - L&D PROGRAMS

SENIORITY LEVEL : Mid-Senior Level

FUNCTION : Human Resources

LOCATION : Winston-Salem, NC, USA

ROLE POSITIONING AND OBJECTIVES

Reports to

VP Talent, OE & Inclusion

Number of Direct Reports

Core Relationships

Internal Talent Development and Talent Management teams, HR Business Partners, Early Career Employees, Operations Functions

External Vendors

Geographic Scope

Local

Travel Required

Less than 10%

WHAT YOU WILL BE ACCOUNTABLE FOR

Leads a team in the identification, development, testing and implementation of new learning methodologies and functions to accomplish goals.

Brings to bear internal and external networks of peers, and cross-functional relationships with Leadership and other key collaborators to build credibility to drive strategy and to influence and manage change.

Classroom and / or virtual facilitation of operations curriculum with a focus on professional skill development.

Designs, develops, and implements training solutions and processes that meet business needs which may include instructor led trainings, virtual classrooms, webcasts, eLearning, and early-career program support.

Maintains awareness of emerging technologies and communicates value / impact to meet cross functional objectives.

Leads projects delivering business benefits on time, within scope and within budget utilizing project management field. These projects may include with or through vendors as well as cross functional collaborators.

Develop and deliver training solutions that meet business needs.

Select and manage resources, both internal employees and training vendors to develop and deliver training.

Identifying training needs by consulting with collaborators and needs assessment processes.

CAN THIS BE YOUR FUTURE ROLE?

Do you want to help accelerate our vision of A Better tomorrow by developing current and future leaders?

Do you enjoy developing creative solutions and solving problems demonstrating your own knowledge and the expertise of others around you?

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

Bachelor's degree in a related field

5 years of experience

Experience supervising, mentoring, and leading teams

Experience leading and facilitating training programs, team strategy and / or team building sessions

Awareness of established and emerging learning and development technologies

A proven track record of training program development Project Management capabilities : Lean, Agile, etc.

Experience managing a catalog of learning development offerings

Excellent interpersonal skills working with clients, vendors, external partners, and project team members

Excellent communication and negotiation skills; sharp discernment.

BENEFICIAL

Proactive, self-motivated working approach

Vendor management experience

Experience in the development of digital training solutions

HR Business Partner or Learning Business Partner Experience

Instructional Design Experience

Strong consultative skills

Experience with Storyline, Adobe Captivate, or similar tools

Human resources generalist experience

Budget management experience

WE ARE REYNOLDS AMERICAN A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

See what is possible for you at REYNOLDS AMERICAN.

Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets

Great Place to Work Certified

Brands sold in over 200 markets, made in 44 factories in 42 countries

Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations

Diversity leader in the Financial Times and International Women’s Day Best Practice winner

Seal Award winner one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you.

Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

Come bring your difference!

BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer :

401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

Company matches 100 percent of employee pre-tax / Roth (401k) contributions up to six percent

Company contributes an additional three percent to 401(k) whether employee participates or not

Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

Health Savings Account start-up contribution for employees who elect the high deductible health plan

Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents

Company paid life insurance of 1x annual base pay ($50,000 minimum)

Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)

Voluntary insurances offered at group rates : employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

Tuition reimbursement and student loan support

Dependent Scholarship Programs

Free confidential personal financial counselling service

On-site health centers and 24 / 7 fitness centers at certain company locations

A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

Health-care concierge service

Volunteer service opportunities

Extensive training opportunities

Company vehicle for eligible employees

Mobile phone allowance for eligible employees

Paid Leave :

Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)

Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).

Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)

Paid Parental Leave + temporary reduced work schedule opportunity

Funeral Leave

Short-Term Disability Leave

Long-Term Disability Leave

Jury Duty Leave

Military Leave

Released Time for Children’s Education

Community Outreach Leave

Other paid leave benefits, as required by state or local law

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American its affiliated companies is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at