Senior Systems Engineer (MSP)

Job Description

Job Description

Fulton May Solutions is a Managed IT Services & Solutions Company (MSP) looking for an individual who is a team player with great technical and customer service skills.

We are a rapidly growing company that is flexible and fun and are looking for dedicated, dynamic and team-oriented person who takes pride in what they do looking wants to make a big impact in our organization.

We are currently seeking a highly skilled senior systems support engineer with the drive and determination to help us support our client base.

We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging network, server(s) and workstation issues.

Responsibilities :

• Work with our existing and new clients to implement, manage and maintain, servers, desktops, LAN and cloud environments
• Troubleshooting user and system problems over the phone and with remote control technologies and in-person
• Analyze customer's technical environment and be the primary technical contact
• Manage and Run IT projects, internal and client projects
• Install and maintain network servers, operating systems and other network equipment
• Develop and maintain technical and project documentation
• Travel to a client's office in the Chicagoland area as needed

Requirements :

• Bachelor's Degree or equivalent experience (is a plus!)
• Self-motivated with excellent time management skills and punctuality
• Exceptional oral and written communication skills, build rapport with clients
• Relevant experience required in the IT industry
• Prior experience working for an MSP a big plus
• Microsoft Technologies
• Experience in Active Directory, Windows Server 2012 , 2016, and 2019
• Experience with Microsoft Office 365, AZURE and AWS environments is a plus
• PC and Server configuration and support experience
• Troubleshooting network environments and Wi-Fi configurations
• Firewall / UTM skills : Knowledge of Cisco, Meraki, Fortinet, SonicWALL, etc...
• A+, Network +, MCSE / MCSA, CSSA, CCNA are all beneficial certifications
• Experience with Veeam Backup Software
• Experience with ConnectWise or Autotask is a plus
• Entrepreneurial spirit and ability to multi-task with solid analytical and problem-solving skills
• Patience with people and the ability to help train end users
• The ideal candidate would embody the following traits : versatile, flexible, and willing to work within fast-paced environments with enthusiasm

Why Fulton May?

• Onsite training and ongoing career development
• Significant advancement opportunities for outstanding performers
• Great Benefits!
• Health Insurance Plans with employer participation
• Dental & Vision plans
• 401K with employer match participation
• 15 days of PTO for new employees from the start
• Hybrid Work Environment
• Short and Long Term Disability coverage paid for 100% by employer
• Life Insurance coverage paid for 100% by employer
• Great Perks!
• Company Team Lunches provided every Friday
• Company Outings & Company Parties
• And more!

Apply Today!

Company Description

A premier provider of Managed IT & Consulting Services headquartered in Oak Brook IL. Fulton May Solutions has become an award winning full-service IT department of choice for small and medium sized businesses all over the United States.

Our mission is to be the trusted IT partner to our clients, helping them enhance their business through innovative and cost-effective technology solutions.

Our core clients are companies that range from 5 to 1000 employees spanning across various industries such as manufacturing, construction, logistics, professional services, retail / wholesale, healthcare, non-profit, government, finance, legal, real estate, education, insurance, and restaurant / bar.

Company Description

A premier provider of Managed IT & Consulting Services headquartered in Oak Brook IL. Fulton May Solutions has become an award winning full-service IT department of choice for small and medium sized businesses all over the United States.

Our mission is to be the trusted IT partner to our clients, helping them enhance their business through innovative and cost-effective technology solutions.

Our core clients are companies that range from 5 to 1000 employees spanning across various industries such as manufacturing, construction, logistics, professional services, retail / wholesale, healthcare, non-profit, government, finance, legal, real estate, education, insurance, and restaurant / bar.