We represent industry leaders in the telecommunications industry. Our strength is our ability to provide measurable results of our efforts directly to our clients.
This has allowed us to expand and thrive in a struggling economy. We have a fast-paced work environment filled with motivated and talented individuals that work together to build their careers while enhancing our client’s customer experience.
The Bilingual Customer Service Representative will report to the Key Account Manager. The primary responsibility is to support our customers with orders in both English and Spanish as needed.
The role involves all aspects of customer service, sales management, and coordination with other departments.
KEY RESPONSIBILITIES :
Coordinate customer transactions
Generation of customer tickets, estimates, and order acknowledgments
Accurate entry of tickets, estimates, and custom products
Verify product, quantities, and pricing on all orders
Provide daily customer support
Follow up on customer inquiries and requests
Maintain and update customer records and files
Assist prospects with inquiries in becoming a customer
Resolve customer complaints
Enter all customer complaints into a log with detailed notes
Work with Management to develop corrective actions based on customer complaints
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
We are looking for a Customer Service Representative to join our team and help us deliver the best possible experience to our customers. The Customer Service team at HemaSource is passionate and fully committed to providing an exceptional experience for our customers at every opportunity. HemaSource...
Customer Service Representative
The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Customer Service Representative (CSR). Attract potential customers by answering product and service question...
Phone Sales Retention and Customer Service Representative
Specifically Retaining and finding solutions for upset customers without offering refunds and without the customer leaving upset. Demonstrated ability to work high volume low touch customer service over phone, ticket (email) and Chat. A key part of this role is to build value around our platform and...
Customer Service Representative
Position: Customer Support/Account Representative- Sr. ...
Customer Service Representative - TurboTax (WFH)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
Looking for motivated people who love to interact with customers, providing great customer service while working in a fast paced team environment, and learn valuable automotive skills with great advancement opportunities. ...
Customer Service Representative - Accredo - Remote
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy. Our Customer Service Associate Representatives are integral to our mission of elevating patient care. This role r...
Customer Service Representative Fueler/Washer
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...