Job Description
Job Description
DOWNTOWN SAINT LOUIS IS THE PLACE TO BE!
Hotel Saint Louis, a Marriott Autograph Collection hotel, is currently seeking high-quality AM Servers to join their team.
Are you someone who enjoys working collaboratively in a fun and fast-paced environment? Do you possess excellent communication skills and a polite, friendly attitude?
If you're quick on your feet and thrive in a team-oriented workplace, we would love to meet you!
YOUR NEW CAREER IS WAITING WITH US!
Guest Services : 90%
- Greet guests in a timely, outgoing, and friendly manner
- Prepare food and drink orders
- Accommodate special needs and requests from guests and staff members
- Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
- Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
- Maintains a friendly, cheerful, and courteous demeanor at all times
- Responds to customer inquiries and comments in person and on telephone by providing timely and knowledgeable information
Administrative Tasks : 10%
- Complete all restocking and cleaning duties by performing opening and closing side work as instructed
- Memorizes menu items and daily specials in order to answer questions and make recommendation to customers
- Maintains cleanliness standards in restaurant and kitchen service area in order to have a clean, presentable, and attractive facility
- Controls allocated guest checks and legibly documenting all required information as the customer’s order is taken and processed
- Maintain a clean and professional appearance at all times
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