HVAC Project Coordinator
Location Mineola, NY
Pay : $50K-$70K DOE + Excellent benefits
Type : Full time permanent employment
Responsibilities and Duties :
- Assist with incoming phone calls, service requests, and general customer inquiries
- Communicate with colleagues including preparing and modifying documents, creating reports, Purchase Orders, etc.
- Assist the Project Manager in all aspects.
- Scheduling : develops a plan for what is to be done, what resources are required and when; coordinates with field staff, clients, and subcontractors to meet timetables for completion of work.
- Change order management : Ensures that new information and / or additional scope of work is communicated with the client and a formal change order is submitted and approved0
- Invoicing : Review completed scope summaries submitted from the field to ensure accuracy and scope completion. Submit a completed invoice to the Operations Manager for processing.
Requirements :
- Basic understanding of HVAC plumbing and mechanical systems and terminology to effectively communicate with technicians and customers.
- Organization Skills : Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Communication : Excellent verbal and written communication skills, with the ability to interact professionally with customers, technicians, and other team members.
- Problem-Solving : Ability to think quickly and creatively to resolve scheduling conflicts, address customer concerns, and troubleshoot technical issues.
- Computer Skills : Proficiency in using scheduling software, Salesforce, and Microsoft Office Suite.
- Customer Focus : Commitment to providing exceptional customer service and ensuring customer satisfaction with every interaction.
- Flexibility : Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs and service demands.
- Must have experience with Microsoft Projects and Excel. Benefits :
- Medical
- Medical
- Dental
- Vision
- 401K
- Vacation / PTO
- Excellent advancement Opportunities!
LI-DNP
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