Job Description
Job Description
Position : HVAC Service Technician Pay : $32 / hour - $39 / hour Location : Phoenix, AZ Duties & Responsibilities : Communicate effectively with customers, explaining issues and solutions regardless of their technical knowledge;
provide clear next steps if a problem isn't resolved. Utilize troubleshooting guides to quickly identify problems. Address customers' questions and concerns before departing from the work site.
Use appropriate tools and instruments for troubleshooting. Assist other service representatives with solutions and help resolve customer issues.
Schedule arrivals and departures with customers. Offer tactful suggestions if system issues are customer-induced. Determine priorities based on the call schedule, manage interruptions, carry necessary tools and materials, and schedule vehicle maintenance.
Complete all required paperwork promptly and accurately. Stay current on technical knowledge regarding equipment and concepts by reading applicable manuals.
Requirements : Ability to troubleshoot HVAC components, including built-up systems and package units, chiller air handler pump towers, cooling towers, control systems, boilers, air handling systems, refrigeration, and controls.
Universally EPA Certified. Minimum of 7 years of experience in maintaining commercial HVAC systems. Valid driver’s license and satisfactory driving record as required by the company’s insurance provider.
Stoop, squat, or kneel for up to 10 minutes at a time. Lift 75 lbs. from floor to waist repeatedly. Lift 50 lbs. from shoulder to overhead.
Carry 30 lbs. while climbing stairs or ladders. Benefits : Medical Dental 401K - Matched Paid Time Off & Paid Holidays Company Provided Vehicle Gym and Fitness Reimbursement Relocation Assistance #TSTRATHP
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