JOB SUMMARY :
The primary role of a host person is to welcome each guest into the restaurant, provide prompt seating, inform the guest of any restaurant information, and successful maintain constant supervision and organization of the iPad seating system.
The hostess must be knowledgeable, courteous, upbeat and willing to help the guest in any means necessary. The hostess must be able to maintain a professional demeanor while assisting the guests into the restaurant and provide a gracious farewell upon exiting.
The host person is responsible for maintaining a genuine, cheerful demeanor.
KEY JOB FUNCTIONS :
Greet restaurant guests in a friendly, upbeat, and positive manner using the guest’s name when possible.
Personalize every interaction with guest including the good-byes by inviting guests back and cross-selling other outlets.
Arrange for prompt and efficient seating of guests in order of arrival or availability of seating accommodations while recognizing VIP guests as a priority.
Collaborate with the bus person staff to provide immediate seating for waiting guests and food service staff through proper seating rotation or assigned stations.
Monitor and maintain room cleanliness, maintenance, and atmosphere in assigned area.
Familiarize oneself with all items on the menu and explains food items when necessary.
Accepts responsibility for maintaining efficient rotations of stations amongst food servers.
Accepts responsibility for maintaining an efficient reservation book for the day.
Maintain the appropriate supplies needed for the proper performance of duties.
Complete all necessary paperwork and floor plans at the beginning of each shift.
Maintain nonstop organization and accuracy of the iPad seating system for the entire shift
QUALIFICATIONS :
- Must possess a valid SNHD health card.
- Common knowledge of safe food handling and sanitation practices preferred.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires professional interactions with customers, co-workers and management.
- Work requires professional teamwork with other co-workers.
- Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.
- Literate and fluent in English
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS : Mobility skills to move quickly and easily around in a high volume restaurant Manual dexterity skills to include handling menus, buttons and pens / pencils
Ability to bend, twist, kneel Ability to stand and walk for extended periods of time
Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (.
emergencies, changes in personnel, workload, rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.
Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.