Search jobs > Lancaster, PA > General manager general

General Manager

TFB Hospitality (Annie Baileys and Conway)
Lancaster, PA, US
$50K-$60K a year
Full-time

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service.

You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service.

Below is a more exhaustive list of your expected duties.

JOB DUTIES :

  • Manage and oversee the entire restaurant operation
  • Deliver exceptional guest services
  • Responsible for P&L
  • Plan new and update existing menus
  • Manage restaurant’s tech stack.
  • Respond efficiently to customer questions and complaints
  • Schedule Staff for both FOH and BOH
  • Manage and lead staff
  • Develop hourly and salary staff
  • Hire new employees
  • Terminate employees when necessary
  • Training and evaluating staff performance
  • Manage food cost, forecast requirements, and maintain inventory
  • Manage restaurant supplies including small wares
  • Control costs and minimize waste
  • Create and nurture a positive working environment
  • Implement innovative strategies to improve productivity, sales, and food quality.
  • Work with other business units on the campus

JOB REQUIREMENTS :

  • Ideally, 5+ years of experience as a Restaurant General Manager or similar role
  • Ideally, 5+ years of experience in customer service management
  • Food and wine knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Experience in event planning
  • Strong leadership, motivational and people skills
  • Good financial management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skill s
  • Culinary school diploma or BS degree in Business Administration

Complete our short application today!

23 days ago
Related jobs
Promoted
Sodexo
Lititz, Pennsylvania

The General Manager will report to the District Manager and manage one manager and approximately 30 hourly employees. General Manager 3 - Environmental Services / Custodial. ...

Delight Restaurant Group
W. Leechburg, PA, US

Provides leadership, direction, training, and development to subordinate managers and crew. Works with HR and District Manager to ensure expedient and appropriate resolution. Works with District Manager to establish restaurant priorities, and develops and executes restaurant plans. Conducts regular ...

GPS Hospitality
Lancaster, Pennsylvania

We are looking for Restaurant General Managers (RGM) to join our team. Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth. General Manager experience in a restaurant or retail setting• High Sch...

Wendy's
Ephrata, Pennsylvania

Our General Managers enjoy a stable work environment, flexible schedules, competitive salary, and benefits. As a General Manager, you will be responsible for developing and mentoring your team while overseeing the operation of your restaurant. General Managers must have or be able to perform the fol...

Stauffers of Kissel Hill
Lititz, Pennsylvania

Functions as a working manager willing to perform all tasks necessary to assure the smooth operation of the division. ...

Wendy's
Columbia, Pennsylvania

With our aggressive company growth, our success is predicated on having people ready to take the next step in their careers! Many of our District Managers started as General Managers! Bring your talents to a company with unprecedented growth opportunities to take your career to new heights!. Working...

The Restaurant Zone
Lancaster, Pennsylvania

We are looking for an experienced Assistant General Manager with a background in steakhouse and seafood restaurants to join our team in Lancaster, PA!. Assist the General Manager in overseeing daily restaurant operations. ...

Burger King
Lancaster, Pennsylvania

We are looking for Restaurant General Managers (RGM) to join our team. Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth. General Manager experience in a restaurant or retail setting. The RGM ...

Delight OR Management, LLC
W. Leechburg, PA, US

Provides leadership, direction, training, and development to subordinate managers and crew. Works with HR and District Manager to ensure expedient and appropriate resolution. Works with District Manager to establish restaurant priorities, and develops and executes restaurant plans. Conducts regular ...

Leap Brands
Lancaster, Pennsylvania

Are you ready to step into the spotlight and lead a vibrant team in a casual dining haven?  What's the Sizzle? As our General Manager, you're not just overseeing a restaurant – you're curating an experience that leaves taste buds tingling and hearts smiling. ...