Patient Access Representative

Job Description

Job Description

Description : Patient Access Representative - On Site - Commerce Charter Township, MI

JOB SUMMARY :

Responsible for duties in support of departmental efficiencies which may include : but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.

Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

• Greeting customers following, provides world-class customer service, completes full patient registration at date of service, adheres to
• financial & cash control policies & procedures, thoroughly explains and secures
• Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan
• Protected Health Information, create and file patient information packets / folders for upcoming Hospital services.
• May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions,
• other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks / verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility,
• completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and
• secures inpatient visit notification to payors.
• May also assist with scheduling and coordinating post discharge care for patients.

Skills & Qualifications :

• Minimum typing skills of 35 wpm
• Demonstrated working knowledge of PC / CRT / printer
• Knowledge of function and relationships within a hospital environment preferred
• Customer service skills and experience
• Ability to work in a fast paced environment
• Ability to receive and express detailed information through oral and written communications

For Contract to Hire and Contract Roles :

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Experience Level : Expert Level

Expert Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.