Overview
Abacus Technology is seeking a Communications Systems Specialist to provide audio and video teleconference support for Fort Johnson.
This is a full-time position.
Responsibilities
- Provide specialized system engineering services and operational support for communication systems, including data, voice, and video applications.
- Support the installation, maintenance, troubleshooting, and optimization of VoIP / VoSIP technology, utilizing industry best practices and tools such as Call Manager and Unified Communications systems.
- Provide technical support for VoIP networks, system upgrades, and equipment procurement while ensuring compliance with DOD / Federal acquisition processes.
- Provide O&M support for new, existing, and future VoIP / VoSIP systems, including Call Manager and Avaya Session Border Controller (SBC) services.
- Install, configure, troubleshoot, and maintain enterprise network devices, including layer 2 and 3 switches, routers, and in-line encryption devices.
- Manage and maintain Call Managers, Gatekeepers, and Gateway equipment across networks, ensuring optimal performance and capacity for VoIP traffic.
- Conduct analysis of network characteristics, document communication system requirements, and develop integration and transition plans.
- Support planning related to communication systems interface, frequency threats, signal processing, and COMSEC key management.
- Inspect communication facilities, troubleshoot connectivity issues, and design alternative architectures to address system shortcomings.
- Develop and maintain circuit-level VoIP diagrams, provide trend analysis, and recommend solutions to prevent future system degradations.
- Ensure cybersecurity compliance by providing accurate VoIP diagrams and supporting NetOps capabilities to manage VoIP / VoSIP functions.
Qualifications
3+ years experience in system engineering services for communication systems, with a focus on data, voice, and video applications.
Bachelor’s degree in a related field desired. Must be Security+ certified. Cisco Certified Network Professional - Voice (CCNP-Voice) or Cisco Certified Specialist certifications (Collaboration Core, Call Control & Mobility) are desired.
Familiar with DOD / Federal system acquisition management processes and methodologies. Must be detail oriented and have excellent problem-solving and analytical abilities.
Strong communications skills and the ability to work professionally with all levels of an organization. Must be a US citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE / M / F / Vet / Disabled
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