Card Payments Admin

Job Description

Job Description

Card Payments Admin Opportunity at Stanford Federal Credit Union!

We’re on a mission to improve financial lives! If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we need you on our team! Members really do come first at Stanford FCU because we’re non-profit and owned by our members.

Our members work for Stanford University and some of the most innovative companies in Silicon Valley and we provide them with the most generous financial benefits in our industry.

Stanford FCU is a $4 billion company with a global reach 88,000 members in 90 countries and growing! Come grow with us and see what it’s like to work for a Bay Area Top Workplace.

As our CEO says, we work hard, and we play hard , and we need your help to improve even more financial lives!

Who YOU are :

• At least 6+ months credit union / banking experience
• Familiarity with general banking concepts, practices and regulations
• High School Diploma / GED required

What YOU’LL do :

• Responsible for daily monitoring, processing, and resolution of member card order inquiries through multiple communication channels
• Print, pack and ship member card orders in a timely manner, and ensure the accuracy and quality of those orders
• Monitor inventory of card production materials such as plastic stock, cleaning supplies, packaging and inserts
• Maintain accurate records of card production activities
• Communicate with internal and external members to ensure production runs smoothly and any issues are addressed in a timely manner
• Support the other functions of the Payments team as needed
• Responsible for understanding, adhering to, and complying with Bank Secrecy Act requirements and the Credit Union’s Bank Secrecy Act policies and procedures

Some of our benefits for YOU :

• 100% paid employee medical, dental, vision, life / AD&D and short-term disability insurance for the employee; 50% paid for dependents
• Quarterly incentives up to 10% of your salary (based on position)
• Employer 401(k) matching up to 5% plus additional annual discretionary contributions
• Education reimbursement up to $5,200 / year
• Up to $500 per year in health / fitness benefits
• Employee recognition program with cash incentives
• Commute benefits up to $900 per year
• Paid Sick Time accrues at two weeks per year
• Paid Vacation Time accrues at three weeks per year
• Paid Federal banking holidays (approximately 10 per year)
• Ongoing training and education, seminars, and conferences
• Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
• Waived fees and deposit bonuses on Stanford FCU accounts
• Flex health / transit plan availability
• Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources

Stanford Federal Credit Union provides pay ranges representing its good faith estimate of what the Credit Union reasonably expects to pay for a position.

The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

If you are ready for this awesome opportunity (or know somebody who is) please contact us today!

Please Note : SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment.

SFCU does not provide any relocation benefits for any positions.

Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that embraces diversity and inclusion for qualified individuals of all backgrounds.