Dispatcher / Customer Service Rep

House Pro Inc
Houston, TX, United States
$15-$23 an hour
Full-time

HousePro is currently looking for an enthusiastic person to join our team as an HVAC dispatcher. As a dispatcher, you will be handling inbound and outbounds calls and are typically the first person any new customers will speak with.

You will also be responsible for scheduling and dispatching the technician's to their service calls. The ideal candidate will be comfortable speaking to customers and technician's in a fast paced environment.

House Pro AC is a growing HVAC contractor that has been serving the Houston area for over 20 years. We are located in the Galleria area of Houston and this is an in office position only.

Job Roles :

  • Answering inbound calls
  • Making outbound calls to customers
  • Communicating with technicians
  • Ordering parts for technicians
  • Scheduling customers
  • Entering customer data
  • Excellent customer service
  • Various administrative duties as needed

Requirements

Requirements :

  • Positive attitude
  • Comfortable on the phone
  • Past call center or customer service experience a plus
  • HVAC experience a plus but not required
  • Minimum level of proficiency with computers
  • High school diploma

Benefits

$15 - $23 Hourly based on experience

Health insurance (50% split with employee) after 90 days

Causal work environment

4 days ago
Related jobs
HousePro
Houston, Texas

As a dispatcher, you will be handling inbound and outbounds calls and are typically the first person any new customers will speak with. Past call center or customer service experience a plus. HousePro is currently looking for an enthusiastic person to join our team as an HVAC dispatcher. You will al...

H-E-B
Houston, Texas

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. Do you have what it takes to be a fit as an H-E-B Customer Service Representative?. Once you're eligible, you'll become an Owner in the c...

Domino's Franchise
Houston, Texas

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w...

University of Houston
Houston, Texas

...

Automation Personnel Services
South Houston, Texas

Automation Personnel Services is looking for a Customer Service Rep/Data Entry for a company based in South Houston, Texas. CUSTOMER SERVICE REP/ DATA ENTRY. Customer Service Rep/Data Entry Duties and Responsibilities. Customer Service Rep/Data Entry Qualifications and Requirements. ...

Domino's Franchise
Houston, Texas

As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers...

Randstad
Houston, Texas
Remote

Skills:Customer Service, Active Listening, Telephone Etiquette, Interpersonal Sensitivity Experience:Experienced1 year(s). ...

Domino's Franchise
Houston, Texas

We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Ability to communicate verbally with customers and co-w...

AIG
Houston, Texas

The Resource Pool Specialist is highly skilled and is expected to understand the day-to-day customer service roles within the company acting as an in-house staffing agency. A record of providing outstanding customer service (1+ years preferred). AIG Travel Guard is an industry leader providing insur...

Lincare Holdings Inc.
Houston, Texas

Prepare and analyze the billing and setup paperwork for patient services. Recommend potential products or services to management by collecting patient information and analyzing customer needs. Actively participate in the training of new customer service and sales personnel. Submit new orders and mon...