DoD SkillBridge Internship - Field Support Specialist - Charlotte, NC

DoD SkillBridge Internship Technical Field Support Charlotte, NC

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds.

Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving.

That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways.

Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings;

it’s about creating perfect places that improve people’s lives.

This opportunity is unique to active-duty US Military Service members with formal approval to participate as a SkillBridge Intern in collaboration with Vets2PM’s authorized DoD SkillBridge program.

Desired Military Experience, Backgrounds and / or Aptitude :

• Civil Engineering (HVAC & Electrician) / Gas Turbine Electricians
• Mechanical / Electrical / Electronic Systems
• Automation / Integration Technicians
• Nuclear Engineering / Power / Energy & Nuclear Plant Operator
• Satellite / Radar Systems
• Comm Techs
• Fire Control Navaids
• Submarine Electronics / Computer Techs
• Avionics Systems & more!

Our Three Main Business Groups that you could be assigned to :

• Building Automation : HVAC Controls, Lighting Controls, & Mechanical / Electrical Services
• Fire / Life Safety : Fire Alarm, Mass / Emergency Communication, and Sprinkler / Suppression
• Security : Integrated Surveillance and Access Controls

Technical Field Support Internship

There are three areas within our operations business that you may support during your internship.

Client Service Management

As a SkillBridge Intern, you will help manage a portfolio of service agreements and will be responsible for the on-time delivery of scheduled services.

You will ensure the financial performance of the project’s service agreement portfolio and work directly with the project customers to identify their needs and make prioritized technical recommendations for site improvements.

Responsibilities include but are not limited to :

• Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreements.
• Effectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updated of customers installed base information.
• Manage service agreement financial performance and customer satisfaction.
• Support Siemens service strategy and collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customer’s business goals, leveraging all of Siemens’ service and product portfolios.
• Identify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part sales.
• Lead Quality Assurance activities and activities that will support the service agreement renewal process.
• Field Technician / Specialist

The Technician / Specialist is the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money and create a more sustainable future for our environment.

Responsibilities include but are not limited to :

Meet with the customers (for Service) to diagnose their HVAC / Building Automation, Fire / Life Safety, or Integrated Security electronic control system malfunctions and use your expertise to maintain, repair, or (for Solutions) install new equipment;

commissioning if needed.

• Consult with our internal engineering and management team for discrepancies in our drawings or as problems arise.
• Interface with the customers : complete the service work documentation, assist them with training instructions needed for future ease-of-use, and (most importantly) recommend system enhancements providing a value-added partner relationship
• Technical Project Management

When supporting our Project Management teams, you will coordinate and deliver multiple, simultaneous Building Automation, Fire / Life Safety, or Integrated Security projects of various complexities in commercial buildings.

You will also strategically manage fiscal responsibility for all project facets, including project billing, job cost reporting, and overall customer satisfaction.

Responsibilities include but are not limited to :

• Review project contracts, specs, and drawings to establish intent.
• Develop and maintain project schedules, coordinate team needs, and identify time-sensitive installations.
• Manage supply requisitions and oversee materials procurement.
• Review plans, participate in cost reviews, and assist in subcontractor contracting.
• Conduct orientation for technicians, provide project documentation, and track resources.
• Document events impacting schedule, scope, and efficiency.
• Pursue change-order opportunities and coordinate billing.
• Schedule commissioning resources and provide documentation.
• Expedite mark-ups for as-built development. Complete project-specific close-out documentation.

Qualifications :

• U.S. Military experience as an E4 or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force, National Guard, Reserves)
• High school diploma or state-recognized GED required; Associate or Bachelor’s degree preferred

Automation specific) Experience in demand-side energy services or Certified Energy Manager preferred

Fire specific) NICET Level 1 certification preferred

Security specific) Physical Security Professional ASIS certification preferred

• Excellent organizational and interpersonal skills
• Familiarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systems
• Proficient in Microsoft Office and business software systems
• Good verbal and written communication skills in English
• Qualified applicants must be legally authorized for employment in the United States
• Must be 21 years of age and possess a valid driver’s license with limited violations

This position may support Siemens’ customers who require all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons.

Why work for Siemens as a SkillBridge Intern?

You will gain hands-on experience during your internship and will have the opportunity to join (upon successful completion of the internship) one of the world's largest and best-known companies as acknowledged in 2022 by :

Fortune : World's Most Admired Companies

Forbes : America's Best Large Employers, America's Best Employers for Diversity, and Best Employers for New Graduates

Fast Company : Most Innovative Companies and World Changing Ideas Awards

Corporate Equality Index : Best Places to Work for LGBTQ+ Equality

We offer our full-time employees (post-SkillBridge) an excellent benefits / compensation package, growth / learning / development opportunities, and a diverse / inclusive culture where everyone plays their part and makes an impact for our team and our customers.

RSS #LI-KJI #DoD #SkillBridge #Vets2PM

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click .

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367.

Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click .