Job Description
Job Description
Cute Smiles 4 Kids is looking for a FUN and energetic Call Center Rep for Pediatric patients that has a desire to grow with our pediatric dental call center.
Candidates must be professional, outgoing, well-organized, reliable, team-oriented.
This is a great opportunity to join our unique and evolving dental offices. We continue to build an amazing culture at Cute Smiles 4 Kids and would love for you to be a part of it!
- Respond to high volume inbound calls while compassionately handling questions / concerns
- Schedule new patient appointments
- Confirm patient appointments
- Use trained sales techniques to reach company goals of appointments set and customer satisfaction
- Various duties as assigned by the Call Center Leadership team
- This is for our Indian School Rd location
Requirements
Minimum Education and Experience :
- High School Diploma or equivalent required
- Ability to manage high call volume
- Desire to exceed customer service expectations
- Experience working in a fast paced, customer driven environment
- Previous call center experience a plus
- Dental office experience a plus
- Bilingual in English and Spanish a must
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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