Internal Audit Manager-Operational Audit

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do As an Internal Audit Manager, you have a background in project management, in-depth knowledge of generally accepted auditing standards, proficiency with IT systems, and demonstrated success executing audit projects that address complex topics.

You apply your knowledge and experience to plan and lead financial and operational audits, process reviews, and consulting engagements to help reduce risk and add value.

You are able to identify the full range of risks related to business processes and technology. You bring a strong motivation to contribute to the achievement of an efficient audit process and compliance for the company.

The overall Internal Audit department includes the Corporate SOX compliance program, SOC 1 and 2 Audits over our hosted products, ISO Audits, Operational Business Process Audits, Operational IT / Technology Audits, Enterprise Risk Management, whistleblower investigations, sales certifications, and executive reporting.

The department is largely based in North America and Brazil. You will work closely with the Operational Audit leader. This role works across a broad spectrum of teams and may also include interfacing with partners or subject matter experts in disciplines outside of the auditor's general area of expertise.

This role will be critical to building a cohesive Internal Audit team that spans geographies and time zones. This position is an individual contributor role reporting to the Director of Internal Audit.

Responsibility Conduct detailed financial and operational audits, including planning, execution, and reporting Create and maintain documentation and workpapers in support of current controls, policies, standards, and procedures related to audits Present and communicate status and issues to senior management, including reports and presentations on project findings and recommendations Identify gaps with controls or processes assigned to Docusign teams Develop recommendations to improve financial, operational, and security controls Monitor process and policy changes throughout an organization Assist with Enterprise Risk Management and other risk assessments performed by the company Assist in preparing the Internal Audit Annual Plan Support Docusign's other Internal Audit programs as needed (e.

g. SOC, SOX) Perform additional responsibilities and tasks as required and assigned Contribute to the continuous improvement of internal audit’s auditing techniques and procedures Develop and maintain, close but independent, working relationships with management in all areas of the business Focus on internal stakeholder and customer satisfaction Travel domestically and internationally up to 15% Job Designation Hybrid : Employee divides their time between in-office and remote work.

Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job.

Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring Basic 8+ years of related experience Bachelor's degree or higher in a relevant field Relevant certification such as CFE, CIA, CISA, CPA Preferred Previous Manager experience in Big 4 / similar, or public-accounting environment Strong understanding of relevant regulations and industry standards (e.

g., COBIT, COSO, SSAE 18 / SOC) SOC, SOX or other compliance engagement experience Fundamental understanding of audit principles, such as risk assessment, materiality, independence, and sufficiency of audit evidence Capable of performing risk assessments and identifying key business and financial risks Passion for audit, governance, risk, and compliance Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company Strong project management competency Experience with projects involving coordinated efforts across large cross-functional and geographically diverse teams Excellent analytical and communication skills Ability to maintain composure in critical situations Ability to build productive cross-functional relationships Self-sufficient to manage and prioritize workload Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations : California : $108,700.00 - $168,675 base salary Illinois and Colorado : $103,100 - $141,725 base salary Washington and New York (including NYC metro area) : $108,700 - $149,500 base salary This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following : Paid Time Off : earned time off, as well as paid company holidays based on region Paid Parental Leave : take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans : options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans : select retirement and pension programs with potential for employer contributions Learning and Development : options for coaching, online courses and education reimbursements Compassionate Care Leave : paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.

com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.

com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states : Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.

We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.

We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster #LI-Hybrid #LI-BS2Basic 8+ years of related experience Bachelor's degree or higher in a relevant field Relevant certification such as CFE, CIA, CISA, CPA Preferred Previous Manager experience in Big 4 / similar, or public-accounting environment Strong understanding of relevant regulations and industry standards (e.

g., COBIT, COSO, SSAE 18 / SOC) SOC, SOX or other compliance engagement experience Fundamental understanding of audit principles, such as risk assessment, materiality, independence, and sufficiency of audit evidence Capable of performing risk assessments and identifying key business and financial risks Passion for audit, governance, risk, and compliance Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company Strong project management competency Experience with projects involving coordinated efforts across large cross-functional and geographically diverse teams Excellent analytical and communication skills Ability to maintain composure in critical situations Ability to build productive cross-functional relationships Self-sufficient to manage and prioritize workloadAs an Internal Audit Manager, you have a background in project management, in-depth knowledge of generally accepted auditing standards, proficiency with IT systems, and demonstrated success executing audit projects that address complex topics.

You apply your knowledge and experience to plan and lead financial and operational audits, process reviews, and consulting engagements to help reduce risk and add value.

You are able to identify the full range of risks related to business processes and technology. You bring a strong motivation to contribute to the achievement of an efficient audit process and compliance for the company.

The overall Internal Audit department includes the Corporate SOX compliance program, SOC 1 and 2 Audits over our hosted products, ISO Audits, Operational Business Process Audits, Operational IT / Technology Audits, Enterprise Risk Management, whistleblower investigations, sales certifications, and executive reporting.

The department is largely based in North America and Brazil. You will work closely with the Operational Audit leader. This role works across a broad spectrum of teams and may also include interfacing with partners or subject matter experts in disciplines outside of the auditor's general area of expertise.

This role will be critical to building a cohesive Internal Audit team that spans geographies and time zones. This position is an individual contributor role reporting to the Director of Internal Audit.

Responsibility Conduct detailed financial and operational audits, including planning, execution, and reporting Create and maintain documentation and workpapers in support of current controls, policies, standards, and procedures related to audits Present and communicate status and issues to senior management, including reports and presentations on project findings and recommendations Identify gaps with controls or processes assigned to Docusign teams Develop recommendations to improve financial, operational, and security controls Monitor process and policy changes throughout an organization Assist with Enterprise Risk Management and other risk assessments performed by the company Assist in preparing the Internal Audit Annual Plan Support Docusign's other Internal Audit programs as needed (e.

g. SOC, SOX) Perform additional responsibilities and tasks as required and assigned Contribute to the continuous improvement of internal audit’s auditing techniques and procedures Develop and maintain, close but independent, working relationships with management in all areas of the business Focus on internal stakeholder and customer satisfaction Travel domestically and internationally up to 15%