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Client Success Manager and Salesforce Consultant

Client Success Manager and Salesforce Consultant

re : Members(Multiple States), US
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Client Success Manager and Salesforce Consultant  Empowering our clients. re :

  • Members associates support the powerful products on which hundreds of non-profit organizations -and their hundreds of thousands of users- rely.
  • Our vision is to provide powerful solutions that help our non-profit clients improve the world.

Why people love working here :

  • Focus on personal and career development.
  • Competitive salary, benefits, and other forms of compensation.
  • Fresh approaches to using familiar skill sets and areas of expertise.
  • Caring, capable leaders.
  • Thriving culture powered by hybrid and remote team members.
  • Our vision :

  • Provide powerful solutions that help our non-profit clients improve the world.
  • Our core values :

  • Initiative, Collaboration, Reliability and Stewardship.
  • This role :

  • A day and week in the life… Salesforce Administration - Manage and optimize Salesforce configurations, workflows, and integrations, with an openness to continually enhance expertise in Salesforce and related technologies.
  • Data Architecture - Design and maintain robust data models, ensuring accuracy, scalability, and alignment with business objectives, while developing deeper proficiency in data strategies and tools.
  • Business Analysis - Collaborate with stakeholders to gather requirements, analyze processes, and deliver actionable insights, fostering a mindset of continuous improvement and innovation.
  • Project Management - Lead cross-functional projects, ensuring timely delivery of initiatives that align with client success and company goals, while honing project management best practices.
  • Strategic Leadership - Act as a trusted advisor to clients and internal teams, providing strategic guidance to align technology and data solutions with our client’s missions, while cultivating strategic thinking and leadership capabilities.
  • This role :

  • You will be successful in this role if you… Earned a bachelor’s degree in business, information systems, or related field.
  • Project management experience preferred.
  • Ideally working with Mid-market accounts.
  • Have a minimum 2-3+ years of Salesforce experience configuring the platform utilizing best practices. (Salesforce certification preferred but not required).
  • With experience with Non-profit cloud, NPSP, and / or platform app builder.  Can command the room when dealing with various stakeholders to show transformational value, turn a troubled client situation around, or optimize the solution based on their leading pain point.
  • Are well-organized, with high attention to detail and the ability to prioritize and time manage the successful execution.
  • Eligible candidates reside in one of these states :

  • DC, FL, ID, IL, IN, MD, MI, MN, NC, NH, NJ, OH, PA, SC, TN, TX, VA, WV.
  • Compensation $90,000 - $120,000 USD Annually  This reflects the base salary range for this position.
  • Actual pay may vary based on factors such as performance, skills, certification, and experience.
  • The range provided is only one part of the overall compensation package offered to candidates.
  • Benefits 20 days of PTO + 12 paid holidays  Medical, Dental, Vision Insurance Pet Insurance Discount   401(K) Retirement Plan with company contribution Collaborative, high-energy work environment  Hybrid / Remote first workplace   Your interest is safe with us!
  • We will not share your name or information with anyone without your consent.  Applicant Privacy Policy Click here to apply or forward link to a friend.   Powered by JazzHR

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    Manager Salesforce • (Multiple States), US