IIM Business Analyst II

Job Description

Overview

The IIM Business Analyst II will work with clients to establish detailed business requirements for our clients IIM solutions.

Excellent communication skills and experience defining complex business requirements and documenting those requirements are the keys to success in this role.

You will gain experience by working alongside more experienced business analysts on complex implementation and be given the opportunity to lead the analysis efforts on less complex implementations.

The primary goal of our team of business analysts is to ensure our clients requirements are well defined and all parties are aligned on the solution expectations.

Responsibilities

• Responsible for gathering and analyzing client's business requirements for solving specific business challenges.
• Responsible for working with the delivery teams throughout the project in an agile manner, ensuring alignment to the business requirements developed with the client.

Work with Project managers to develop project plans consisting of a work break down structure of tasks.

• Adheres to IIM KM Experience and IIM Professional Services project methodology while satisfying / exceeds predefined service delivery metrics
• Work with Project managers to develop project plans consisting of a work break down structure of tasks.
• Authors the Functional Specification Document & ascertains customer approval
• Assist Sale Engineering effort for all material, complex opportunities
• Assist Sales in the development and presentation of "options" during the sales process
• Assist Sales in final solutioning going to the clients
• Review the "findings" from Discovery with Sales Engineering to ensure alignment prior to major FRD work
• Assist in developing the Sprints and Milestones required for implementing & deploying an approved IIM solution - Define Use cases that can be broken into "efforts of work"
• Participates as part of the delivery team throughout the project.
• Participate and document customer feedback from Sales Engineering Demo sessions.
• Ensure Use Cases reflect the scope of work to be preformed
• Review the Gap Analysis with Sales / Presales in advance of presenting to client
• Ensure a clearly defined gap analysis, with options, is delivered & reviewed.
• Assign the project team as required when the use case needs to be clarified.
• Daily time entry.
• Performs Other duties as assigned

Qualifications

• Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and / or equivalent work experience - Required
• 5+ years of experience working with complex business requirements gathering and / or complex implementation experience.
• IIBA Certified Business Analysis Professional (CBAP) or equivalent - Desired
• Demonstrated Technical Writing Experience
• Demonstrated Test Plan development experience
• Excellent interpersonal skills
• Ability to work well with ad hoc project teams consisting of resources with varying skillsets
• Experience with Waterfall, Hybrid and Agile processes
• Excellent verbal and written communication skills
• Strong technical implementation and troubleshooting skills
• Ability to collaborate with internal partners to solve technical problems
• Ability to create process documentation
• Expert knowledge of either Microsoft Office or the Google Suite

About Us

Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world.

The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace .

The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services ( All Covered ), intelligent information management, managed print services and industrial and commercial print solutions.

Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category.

Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list .

The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series .

Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list .

Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook , YouTube , LinkedIn and Twitter .

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.