A company is looking for a Lead Customer Success Manager to join their team remotely in the USA.Key ResponsibilitiesProvide initial training to customers on using the platformAct as the main representative for customers through various communication channelsGather customer feedback and represent support issues and product feature requests to the organizationRequired Qualifications7+ years of experience in Customer Success or Technical Account Management in B2B tech or SaaSExperience managing a diverse portfolio of accounts from SMB to large enterprisesStrong emotional intelligence and empathy towards customersTechnical experience in cloud infrastructure is a plusResponsiveness to customer communications via email and Slack
Customer Success Account Manager
A company is looking for a Customer Success Account Manager (CSAM) to act as a delivery leader and strategic partner to customers. ...
Senior Customer Success Manager
ITRADE STEM is looking for a dedicated and results-driven Customer Success Manager to join our client company's team. This position requires a blend of project management, customer support, and product management skills to effectively engage with customers post-sale and ensure successful deploym...
Associate Customer Success Manager
A company is looking for an Associate Customer Success Manager to engage with enterprise accounts and ensure customer satisfaction. ...
Customer Success Lead
Customer Support, Customer Success, Account Management, Onboarding, Professional Services, Clinic Director, Ops Manager, Client Services Coordinator, Client Relations Manager, etc. As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product ...
Customer Success Lead
A company is looking for a Customer Success Lead to manage key client accounts in healthcare. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our leaders aspire to the philosophies of extreme ownership, and servant leadership. Over the past 11 years, Tadaweb has become a leader in t...
Associate Customer Success Manager
As an Associate Customer Success Manager, you will work with the growing number of PROS customers to manage the customer relationship throughout the entire customer lifecycle. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and ...
Customer Success Account Manager
Our success depends on your success, that's why we have a super-responsive team of experts making sure every Customer Success Account Manager has everything they need to be at the top of their game. Customer Success Account Manager position is also relevant to job seekers with various work experienc...
Customer Success Manager (Portuguese/Spanish speaking)
The Enterprise Customer Success Manager (ECSM) will play a key role in driving customer success, retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. Customer Operations, Customer Success, Sales, Sales Engineering, t...