Customer Service Advisor Billing
Job Title : Customer Service Advisor Billing
Duration : 3-month contract
Location : Tualatin, OR (hybrid)
Pay Range : $15.66 $18.89 per hour
The Customer Service Advisor Billing role involves investigating, analyzing, and resolving billing issues. This position requires working within established procedures to ensure accurate billing for customers, including addressing manual work associated with meter exchanges.
Position Responsibilities
- Investigate and resolve billing issues by analyzing data and identifying necessary adjustments.
- Process billing adjustments, exceptions, and corrections while adhering to timelines.
- Maintain accurate records of work and customer interactions using provided systems.
- Use Oracle C2M, Excel, and other tools to manage data, track progress, and resolve billing discrepancies.
- Support meter exchange efforts by reviewing and processing related billing tasks.
- Communicate with team members to collaborate on problem-solving and complete assigned tasks.
- Respond to customer inquiries about billing and provide accurate information.
Position Requirements
- High school diploma or equivalent experience.
- Two or more years of experience in customer service, billing, or a related field.
- Intermediate skills in Excel, attention to detail, and basic math abilities.
- Experience with Oracle C2M, Outlook, and Finesse is beneficial but not required.
- Strong communication skills and the ability to work collaboratively.
- Ability to work a hybrid schedule with some on-site presence.
The following benefits are offered for this position : medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan.
Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws. #IND
Billing Technical Customer Service Advisor
A company is looking for a Billing & Technical Customer Service Advisor, Remote. ...
Customer Service Advisor
The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventu Service Advisor, Customer Service, Retail Sales, Advisor, Customer Care, Parts Specialist, Manufacturing. Responsibilities include working as part of a r...
Freestyle Customer Service Advisor
A company is looking for a Freestyle Customer Service Advisor to provide dedicated support for customers and business partners. ...
Customer Service Advisor - Parkrose
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. We will help you become an expert on our products, serv...
Customer Service Advisor
Here are some frequently asked questions about the hiring process for Customer Service Advisors:. What PGE's Customer Service Advisors are saying:. Customers rely on PGE to keep the lights on; and PGE relies on its advisors to be there when a storm hits, or a tough call comes in. PGE advisors focus ...
Customer Service Advisor - Capital Hwy Portland
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. We will help you become an expert on our products, serv...
Customer Service Advisor
The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. The CSA will be present during all peak customer traffic periods which could include...
Customer Service Advisor
This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. Maintain a positive and professional working relationship with peers, management, and support res...
Customer Service Representative - Sales Ops
A company is looking for a Customer Service Representative - Sales Ops. ...
Remote P&C Senior Customer Service Rep
The Sales Agent will work to improve customer retention by problem solving, educating, and providing a WOW! experience for their customer. Job Description: **100% remote position - including training***. Build rapport with potential customers to reinforce the value of Client's brand and our pet insu...