Food and Beverage Supervisor - The Candler Hotel, Atlanta
Requisition ID : 2024-58465
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Category : Food and Beverage
Job Location : US-GA-Atlanta
Property : Candler Hotel Atlanta, Curio Collection by Hilton
Compensation Type : Hourly
Overview
The Food & Beverage Supervisor is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high quality products and service levels.
He / she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets;
and meet budgeted productivity while keeping quality consistently high.
Responsibilities
- Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Supervise and manage all F&B personnel.
- Respond to guest complaints in a timely manner.
- Participate in F&B budget, forecasting and monitor department performance with respect to the same. Perform any necessary follow-up.
- Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
- Work with the F&B Manager and keep her / him informed of F&B issues as they arise.
- Keep immediate manager fully informed of all problems or matters requiring his / her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Participate in department monthly / quarterly / annual inventories; prepare and submit inventory reports to accounting in a timely manner.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Oversee operations of the employee cafeteria.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP's.
- Ensure the training on SOP's, report preparation, technical job tasks.
- Attend and / or conduct departmental and hotel training etc.
- Interview candidates for front-of-house and back-of-the house F&B positions and follow standards for hiring approvals.
- Conduct and / or attend all required meetings, including pre-convention and post-convention meetings.
- Ensure overall guest satisfaction.
Qualifications
At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience;
or a 2-year college degree and 4 or more years of related experience.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
- Long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, including wearing nametags.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
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