Information Technology Business System Analyst
Full job description
Job Duties :
- Troubleshoot and Resolve System Issues : Focus on SAP MM / EWM and other related IT systems, ensuring prompt and effective resolution of technical problems.
- Requirement Analysis and Documentation : Work closely with system users to identify Warehouse Management business requirements, document functional needs, and communicate these to IT solution teams for further discussion.
- Stakeholder Coordination : Liaise with multiple business stakeholders to gather requirements and design solutions.
- Training and Knowledge Transfer : Develop and maintain comprehensive training materials for SAP MM / EWM; conduct training sessions for key users and local management, ensuring thorough understanding and proper use of the system.
- Other Project Support : Actively support system testing, change management, and other crucial activities in IT projects, contributing to successful implementation and adoption.
- Partnership Development : Foster strong collaborative relationships with business units and IT team members to optimize the efficiency of SAP MM / EWM systems.
Competencies :
- Continuous Learning : Demonstrate a strong commitment to continuous professional development and skill enhancement.
- Business Process Understanding : Exhibit a robust understanding of business processes, working effectively with IT teams to meet business objectives.
- SAP MM / EWM Customization : Ability to independently customize SAP MM / EWM specific processes is a plus.
Required Skills :
- Analytical and Problem-Solving : Exceptional analytical abilities and problem-solving skills, particularly in SAP MM / EWM and other systems.
- SAP Experience : At least 2 years of hands-on experience as a SAP key-user or in a similar system support role.
- Process Knowledge : In-depth knowledge of relevant warehouse business processes.
- SAP Integration Understanding : Familiarity with the integration points among various SAP Modules (MM, SD, PP, etc.)
- Bilingual English and Chinese preferred Benefits :
- 401(k)
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Location :
- Lancaster CA (On-Site)
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