Retail Professional
Heinen’s Diamond Difference Standards :
As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success.
These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.
Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.
Acknowledge - Acknowledge customers with a smile and eye contact.
Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
Engage - Engage customers when appropriate.
Responsibilities :
- Operate scanners, scales, cash registers and other electronics.
- Accept payments, ensuring all prices and quantities are accurate.
- Follow all store procedures regarding coupons, gift cards or the purchase of specific items, such as alcohol.
- Follow company standards for proper packing.
- Acquire and share knowledge of the store.
- Prioritize daily work based on varying business needs.
- Attend required corporate meetings and training classes.
- Comply with all personal and food safety company standards.
- Performs other duties as assigned.
Qualifications :
- Possess excellent written and verbal communication skill s.
- Possess a sense of urgency and the ability to work independently to achieve daily tasks.
- Comply with all company policies and standards.
- Possess the ability to work with minimal supervision.
- Be production driven with the ability to work continuously on repetitive tasks, while standing.
- Possess the ability to frequent lift and / or move up to 50 lbs.
- Be able to work in various weather conditions.
- Must be willing to work the amount of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
- Must be willing to work the non-traditional five day work schedule, including Saturday, Sunday and evenings.
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