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Customer Service Lead - Tempur Sealy

Quality Talent Group
Fort Lauderdale, USA
Full-time

Description

TempurPedic SalesAssociates will engage our customers to provide excellent servicewhile marketing and selling to build and develop our flagshipconcept .

Our Sales Associates passion for TempurPedic commitmentto building longterm customer relationships and desire to buildcollaborative channel relationships set us apart.

Our Store Associates sell through inspirationgain information by building relationships with the customer andare skilled at asking customers the right questions.

They listenintently and give the customer the confidence they need to make thebest product decision . They own TempurPedic products and areadvocates of the brand.

Our Sales Associatesbring a diverse set of life experiences to the role. While wewelcome the opportunity to consider those individuals that have atraditional retail sales background we are open to consideringother backgrounds and experiences.

Individuals with backgrounds inconsultative selling environment would transition well into thisrole.

Essential RoleResponsibilities :

  • Demonstrateenthusiasm and interest for providing exceptional customer serviceand creating a welcoming and consultative experience
  • Provide excellence in customer service including productinformation and appropriate followup
  • Supportthe store in maintaining the standards of presentation and productcare
  • Foster and support a collaborative andopen envi ronment
  • Ensure all safety andsecurity procedures are followed
  • Maintain aconsistently neat and professional appearance in accordance withcompany dress code standards
  • Special dut iesas assigned by store management

Tempur Sealyis proud to be an Equal Employment Opportunity and AffirmativeAction employer. We provide equal employment opportunities to allemployees and applicants for employment and prohibit discriminationand harassment of any type based upon race color religion age sexnational origin disability status genetics protected veteran statussexual orientation gender identity or expression or any othercharacteristic protected by federal state or locallaws.

Requirements

  • 13 years retail sales experience (or equivalentcombination of education and experience) with highend luxury and / orcustom products
  • Strong ability to connectwith customers build trust and foster relationships
  • Flexibility in work schedule reflecting the needs andpatterns of store hours
  • Selfdirected andable to work independently
  • Ability todevelop interpersonal skills and capabilities through ongoingtraining as provided by the company

Address

2370 NFederal Hwy Fort Lauderdale Florida 33305

RemoteWork :

25 days ago
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