job summary :
We are looing for an enthusiastic system administrator in a fast past, complex business environment. They will be responsible for support product owners in a processing center.
The administrtor will be responsible for a braod variety of suport systems with virtual or physical machines and software, supporting change requests and projects, and finding areas primed for an automation opportunity.
Required Skills -
- Windows Server Management
- PowerShell
- Active Directory and Group Policy
- Linux server Management (RHEL)
- Python or Bash
Job Requirements -
- Hands on experience with server administration for Windows and Linux operating systems.
- Service now or comparable ticketing system experience
- Change management
- Server updates
- System patching implementation
Desired Skills & Experience -
Certifications :
- Windows Server Administration Fundamentals
- Red Hat Systems Administration Fundamentals
- Linux or UNIX system administrators
- Cisco Certified Network Associates
- Experience with Ricoh, bliecrest, vell & howell, entrust, microsoft Dynamic365
responsibilities :
Required Skills - UPDATED 6 / 25
Windows Server Management
PowerShell
Active Directory & Group Policy
Linux server Management (RHEL) & OpenShift Dedicated
Python or Bash
Job Duties -
Provide Level 2 support for all systems / business applications under the domain of the client's processing center. Manage support and maintenance activity for processing center systems.
Support includes : Triaging and resolving Production and Non-Prod (DEV, TEST) incident tickets within Service Now, Vendor software maintenance activity, Actively monitor and report on system availability and health using standard monitoring tools, evaluate common, reoccurring issues that arise within the supported systems, maintain knowledge base articles for support, and maintain Disaster Recovery plans and execute failover activities aligned to business continuity expectations.
Example work for team :
- Add Inventory of homegrown widgets to our Suite of owned software & systems.
- Opportunities to improve Vault reconciliation (currently Excel macro sheet)
- Std IT Monitoring automated alerts when things stop working
- Review & Restructure Service Now Assignments
- Review all the client devices.
- Workstation Upgrade to Windows10 (Inserters)
- Xerox & Ricoh Printer Vulnerabilities
- Tech cause deep dives on common issues
- Debug Tray tagging functionality for Tray Management System (TMS) (crashes 100% of time)
- Deep Dive on Syntera Server connectivity issues.
- Reduce print feed issues (web breaks).
- Support product teams on large initiatives, such as Pinless Paper Migration, Mailstream Plus Server upgrades, HSM software refresh.
- Upgrade and maintain CLS-Infoship software (Fedex labeling software).
Job Requirements -
- Hands-on experience with server administration for Windows and Linux operating systems.
- Service now or comparable ticketing system experience
- Change management and Monitoring experience
- Server / System OS migrations / upgrades, patching, builds, and updates
- system patching implementation
Desired Skills & Experience -
Windows Server Administration Fundamentals
Red Hat Systems Administration Fundamentals
Linux or UNIX system administrators
Cisco Certified Network Associates
Prior experience developing backup and recovery procedures
Experience with Ricoh, Syntera servers, entrust HSM, bluecrest, vell & howell, entrust, microsoft Dynamic365
qualifications :
- Experience level : Experienced
- Minimum 2 years of experience
- Education : No Degree Required skills :
- Linux
- Linux
- PowerShell