Business Operations Analyst

SGA Inc.
San Jose, CA, United States
Full-time
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Software Guidance & Assistance, Inc., (SGA), is searching for a Business Operations Analyst for a Contract assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA.

Responsibilities :

Work with business to understand cause and effect of actions, driving conversations around projections and performance

Provide weekly & quarterly financial reporting to stakeholders highlighting insights & drivers of performance

Identify, understand, & communicate root causes of changes in metrics and correlations to financial objectives

Understand how team performance impacts overall company growth and performance

Translate business questions and requirements into analytics projects and interpret results to drive meaningful business insights

Work alongside strategy leadership to identify areas of growth and risk for programs

Run, maintain, and further develop financial projection models for existing programs & new initiatives

Experience working cross functionally; providing insights & reports to teams such as Data Engineering, Business Operations, Finance, etc.

Strong communication skills; provide multiple reports at various granularities (regional, product splits, etc.), manage stakeholder expectations, and ensure timely follow ups to inquiries

Ability to work with data to unlock insights, revenue opportunity and analyze & diagnose unexpected business performance

Ability to present large sets of data in a simple and meaningful way that is easily digestible for stakeholders

Develop a deep understanding of an overall business unit, associated data, & workflows to identify risks, opportunities, and look around the corner to foresee future challenges

Familiarity with the sales process and associated KPIs

Required Skills :

Extreme comfort working with data in Microsoft Excel

Tools knowledge : Microsoft Office Suite

Bachelor's or master's degree or 7+ years of relevant experience

2+ years of experience in finance, data analytics, business analytics, or similar areas

Finance / Forecasting & Reporting

Data Analytics

Experience with Business intelligence tools / platforms such as PowerBI or Tableau

SaaS background

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission : to solve big IT problems with a more personal, boutique approach.

Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it.

You'll join a diverse team built on these core values : customer service, employee development, and quality and integrity in everything we do.

Be yourself, love what you do and find your passion at work.

EEO Employer : Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

11 days ago
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