Job Description
Job Description
Spa Sales Associate needed for Hand and Stone Massage and Facial Spa.
Hand & Stone Massage and Facial Spa is rapidly expanding providing massages, facials and waxing services 7 days a week. If you are friendly, outgoing and enthusiastic with excellent sales and customer service skills then we would like to speak with you about becoming a Spa Sales Associate for our Longwood, FL location.
POSITION SUMMARY
The primary responsibilities of a Spa Sales Associate are to build and maintain customer relationships through excellent service and supporting your team to ensure a successful day.
Full and Part Time Available)
MAJOR RESPONSIBILITIES
- Meeting Membership Sales Goals (there is a minimum requirement to sustain employment).
- Effectively explain and upgrade services to clients both over the phone and in person.
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management.
- Maintaining professional front desk and reception area, as well as light cleaning to uphold store cleanliness standards.
- Providing great service to members and guests by answering phone calls, setting appointments and greeting upon arrival.
- Assisting in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys
- Communicating the continually changing schedule and operational needs with teammates.
QUALIFICATIONS
- Capable of working flexible hours including nights, weekends and some holidays
- SALES experience with proven results Fitness / Tanning / Sports membership sales experience is a PLUS
- Must be able to effectively communicate with members and guests about membership benefits, spa policies and procedures
- Excellent verbal and written communication skills
- Good computer skills with the ability to master new programs quickly
- Critical thinking skills, including conflict resolution
- A fast learner, with a positive attitude, and ability to remain calm in fast pace environment
- A strong team player with ability to work independently with minimal supervision
- Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
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