Associate, NCDR State Strategy and Client Relations

This position is a unique opportunity to work with a high profile, rapidly growing team within the NCDR. The responsibilities for this associate sit squarely at the intersection of client growth and client retention.

The Associate will manage all activities pertaining to both internal and external stakeholder engagements. Responsibilities for the role include building a comprehensive client management and retention plan, leveraging appropriate communication channels to ensure consistent outreach to clients (state departments of health, ACC Chapters, and other related stakeholders), and building / nurturing long term relationships with key stakeholders (internal and external).

Have you got what it takes to succeed The following information should be read carefully by all candidates.

This position is based in Washington, DC where we have a hybrid work environment (two days per week in the office).

Major Duties and Responsibilities :

• Project manager for multiple organization-wide strategic priorities targeting growth, engagement, and efficiency.
• Responsible for managing and executing on-going project plans and all aspects of client relationship management for State and Regional Reporting for the National Cardiovascular Data Registry.
• Manage both existing and prospective relationships with state agencies, regional coalitions, and key stakeholders looking to improve overall utilization of NCDR data in their respective state.
• Leads outreach and collaboration between departments of health, ACC Chapters, and physicians.
• Presents on behalf of ACC at Statewide meetings.
• Manage relationship with ACC Chapters who utilize NCDR data and assist in optimizing data for quality improvement programs.
• Act as subject matter expert and lead strategist on state level data reporting.
• Lead in researching, collecting, documenting, and disseminating information on state legislation that affects NCDR including via trackers and presentations.

Assists state agencies in adhering to state and federal policy requirements to implement best practices of care and quality improvement programs.

• Manage multiple projects simultaneously and independently and demonstrate a high degree of productivity while adhering to deadlines.
• Responsible for all aspects of product life cycle management pertaining to the State and Chapter associated dashboards.
• Maintain frequent contact with outside organizations or internal customers that may involve project coordination, information sharing, or troubleshooting.

This will include staying up to speed on NCDR activities, product developments, and changes made to registry measures / metrics by the science team.

• Assist in special projects, as assigned on an ad hoc basis, including but not limited to authoring comments and managing relationships with organizations such as AHRQ and CMS.
• Perform research and project management tasks, as assigned.

Required Qualifications :

• Bachelor's degree, preferably in health administration, public health, or health policy field.
• Minimum 3 plus years work experience in a health administration or public health.
• High level Understanding of the US Health Care System, Health Policy, Advocacy and State Departments of Health.
• Ability to work independently, as well as part of a team.
• Strong organizational skills and attention to detail.
• Ability to foster relationships with internal and external stakeholders.
• Ability to manage multiple, complex tasks and set priorities under strict deadlines.
• Comfortable presenting in person and via Zoom.
• Excellent oral and written communication skills.

About Us :

At the American College of Cardiology, we bring our hearts to work. We are a 500-person organization dedicated and committed to our mission to transform cardiovascular care and improve heart health for the past 70 years.

When you join our team, you become part of a passionate culture that envisions a world where innovation and knowledge optimize cardiovascular care and outcomes.

Every day, we are committed to supporting our more than 56,000 members and their patients around the globe and in doing so, ensure our staff have a positive environment of teamwork, collaboration, professionalism, and excellence.

What We Offer :

ACC values all members of our College family, including ACC staff. As the foundation of the organization, ACC staff enjoy world-class benefits and a culture of work-life balance.

Our benefit offerings include insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options), generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays), tuition assistance and a very competitive 10% retirement contribution after a year of service, and much more!

ACC believes in fair and equitable pay. Multiple factors are taken into consideration when we determine what salary to offer a selected candidate.

These factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education, and training, as well as internal equity, market, and business considerations.

Our salary ranges differ based on the cost of labor in the local market where the job will be performed. For this role in Washington, DC (and other high-cost of labor markets if applicable, including California, Colorado, Illinois, New York, Washington) the base salary range is : $63,000 - $70,000.

COVID Considerations :

As an employer in the public health space, and an organization that serves members who are essential medical personnel, ACC requires all staff to be fully vaccinated against COVID-19 upon hire.

Proof of vaccination will be required. Individuals can request an exemption from this requirement due to a medical condition or sincerely held religious belief, and those requests for reasonable accommodations will be evaluated individually.

ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.

All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans.

ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, you may contact Crystal Nott, Sr. Director, People Resources & Engagement at [email protected] or (202) 375-6423.

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