Asset Team Lead

Job Description

Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future-and the possibilities that will bring to the world and to the 7.

3 million customers we serve.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services.

We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

More information is available at www.nrg.com or www.vivint.com . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Summary :

The Vivint 1Stop team is seeking a proactive Asset Team Lead to oversee all DTH inventory and associated operations. In this role, you will be integral to ensuring the efficient management of our assets, directly contributing to the success of our salesforce and overall business operations.

The DTH 1Stop team is dedicated to the precise handling of asset orders, inventory control, and city licensing, with a strong emphasis on accuracy and customer satisfaction.

While this position is part of the 1Stop team, it carries distinct responsibilities focused specifically on asset fulfillment.

Responsibilities :

• Manage all DTH inventory, including incentive gear, ensuring accurate tracking and availability
• Oversee the operations of the Vivint store, including inventory management, order fulfillment, and customer service
• Manage asset orders and packing processes, ensuring timely and accurate delivery of assets
• Oversee asset inbox to ensure urgent and accurate responses to requests
• Handle asset deductions and ensure proper documentation and reporting
• Manage city licensing processes, ensuring compliance and timely renewals
• Fulfill all DTH bulk orders

Required Skills / Qualifications :

• Must demonstrate a proactive attitude and strong initiative in managing inventory and related tasks
• Proven experience in inventory management, with a strong understanding of inventory tracking systems
• Proficient in Microsoft Excel, with the ability to analyze and report on inventory data
• Superior customer service skills with a friendly and professional demeanor
• Ability to move boxes and pallets as part of inventory management tasks
• Innovation is expected, with a focus on improving processes and enhancing efficiency in asset management

Here are some highlighted perks you should ask us about :

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee / Friends / Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical / dental / vision / life coverage & 24 / 7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY :

We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.

Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.

Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".