Responsibilities
- Creates and manages change and training project plans for system implementations.
- Collaborate with business partners to understand IT solutions, business requirements and implementation plans.
- Conducts needs analysis to determine size and scope and impact of change and training projects.
- Determines the appropriate method of development for training inclusive of instructor guides, videos, job aids, on the job training exercises and user guides.
- Design, develop and maintain instructional materials using applications and other tools for Instructor Led and digital / on-line training.
- Conducts end-user system training, train the trainer and provides support to other trainers.
- Coordinates training logistics, scheduling classes and, recording attendance in LMS.
- Complete sustainability reviews to identify and update training content and communicates all updates to end-users.
- Ensure awareness of available training content for end-users to access on a timely basis to support continued learning and reinforcement of skills.
Qualifications
- Bachelor’s degree
- Experience with adult learning methodologies
- Project management experience
- 5+ years’ experience developing SAP system training documentation and delivering end user training
- Demonstrated ability to learn new business systems
- Experience with Enable Now, Rise, Camtasia and other content development systems
- Proficient in Word, Excel, PowerPoint and other Microsoft programs
- Excellent verbal and written communication skills
- Strong attention to detail necessary
- Ability to travel 20%.
Thanks
Parkavi Gokul
Recruitment Manager
Method-hub
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