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Customer Service Representative II - NYS

VirtualVocations
Boulder, Colorado, United States
Full-time

A company is looking for a Customer Service Representative II for a virtual position in Albany, NY.Key Responsibilities : Provide exceptional customer service by answering inquiries respectfully and courteouslyUtilize systems to respond to customer inquiries and requests while adhering to defined standardsParticipate in training activities and remain current on procedural changesRequired Qualifications : Minimum High School Diploma or GEDMinimum 1 year of related experienceKnowledge and experience in the insurance, health, or vision care industry preferredProficiency in Microsoft OfficeCompliance with HIPAA guidelines and data security protocols

9 days ago
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