Key Account Manager

MMC Group is hiring a Key Account Manager for our client in Arlington, TX!

The client is a seasonal decoration wholesaler to clients such as Michael's Magnolia, At Home, etc.

Each season, customers are provided with a new array of items to choose from, with hundreds of new designs, in coordinating themes.

With showroom locations to include Atlanta, Dallas, and Las Vegas, our client has taken on an array of new business, and is in the process of actively hiring, hence the need for a Key Account Manager to assist with existing clients and expand business, responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and developing relationships with potential clients.

To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies.

Ultimately, an exceptional key account manager should be able to manage multiple key accounts without compromising on the quality of services provided.

• Develop and sustain trusted relationships with a portfolio of key customers to ensure maximum revenue for the Company and the customer.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuing to propose solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Identify and investigate key accounts targets and present product opportunities to current and potential future customers.
• Identify custom product opportunities within key accounts to grow additional sales and serve as liaison with outside sales representatives to identify additional custom opportunities.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Maintain an in-depth knowledge of the organization’s products and business terms.
• Have a complete understanding of the customer’s needs, the marketplace, and sales trends.
• Set appointments with Key Customers on a regular basis to include market appointments, Phone calls, in-store visits and corporate headquarters where applicable.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Keep related accurate records and notes in the system.

Requirements :

• 3+ years of commercial / key account management & sales experience
• Bachelor’s degree in business administration, finance, sales, or related fields.
• Prior Key Account experience in the Gift and Home Industry.
• Working knowledge of overseas vendors.
• Proficient in all Microsoft Office applications (Outlook, Excel, Word & Power Point) and ERP systems.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.
• Ability to collect, track and analyze large amounts of data.
• Understanding of customer behaviors and industry trends.
• Adaptability and strong problem-solving skills.
• Ability to travel.

Pay : $75-85k