Your Role
The Pharmacy team provides pharmacy benefit management services and strategies to support Blue Shield affordability and membership goals.
The Sr. Manager, Pharmacy Accounts and Sales Support will report to the Director, Pharmacy Services. In this role you will support pharmacy membership growth and retention strategies and initiatives.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow personally, professionally, and financially.
We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Work
The Sr. Manager, Pharmacy Accounts and Sales Support is responsible for the leadership of pharmacy accounts and Sales support team to support employer group account management and client renewal as well as new membership acquisition activities for fully insured and self-funded pharmacy membership.
The position will also play a key role in supporting pharmacy product and initiative strategies development.
In this role, you will :
- Provide oversight for the management of program area operations and employees
- Be responsible for promotion and execution of overall vision, goals, objectives of the business unit
- Provide oversight for the coordination of activities of the program area with other business units and monitor operational statistics to ensure all respective accreditation, regulatory and compliance requirements are met
- Identify performance improvement opportunities to achieve or exceed benchmarks and advise on issues requiring immediate escalation
- Provide oversight for the development, implementation, coordination, and assessment of programs to improve quality and cost-effectiveness
- Partner with business unit teams to support planning and develop pharmacy strategies that align with business unit growth and profitability objectives
- Partner with business unit sales and manage team to develop pharmacy request for proposal (RFP) strategies and responses
- Partner with underwriting to develop Rx pricing and guarantee strategy approach for self-funded groups to improve competitive position
- Lead development and maintenance of integrated pharmacy value story to support membership growth and retention
- Manage team and work cross functionally as needed to manage and resolve client issues, respond to day to day client inquiries and ensure client contract guarantees and deliverables are met
- Manage team to provide consultative support, and support development of training tools, presentations, sales collaterals on pharmacy product offerings and value proposition as needed to support sales
- Active participation in client renewals, brokers meetings and finalist presentation as needed to promote pharmacy value proposition
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