Our Retail Sales Associates / Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms : in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line.
By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.
Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here!
What you’ll do :
- Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
- Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
- Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
- Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
- Call customers to confirm showroom appointments and answer any pre-appointment questions.
- Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
- Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
- Open and / or close the showroom and waiting area.
- Use our ERP system to manage your tasks and communicate cross-functionally.
- Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
What You Have :
- A passion for the customer. You don’t just like to help you go above and beyond to provide the best possible experience to each customer that comes through the door.
- A drive to exceed goals. You love a good challenge! You’re a self-proclaimed over-achiever on a mission to exceed your sales targets.
- It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most.
You have a passion for process and a keen eye for detail in a fast-moving work environment.
- Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
- Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!
Retail Seasonal Sales Associate-MOCKINGBIRD STATION
Join the team as a seasonal sales associate this holiday and help spread cheer! In this role, you will be the face of Bath & Body Works understanding our customers needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and con...
Retail Seasonal Sales Associate-grand Parkway Marketplace
Join the team as a seasonal sales associate this holiday and help spread cheer! In this role, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and c...
Retail Seasonal Sales Associate-GALLERIA MALL
Join the team as a seasonal sales associate this holiday and help spread cheer! In this role, you will be the face of Bath & Body Works understanding our customers needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and con...
Retail Seasonal Sales Associate-sunland Towne Centre
Join the team as a seasonal sales associate this holiday and help spread cheer! In this role, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and c...
Mobile Associate, Bilingual, Retail Sales
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. This role ...
Retail Seasonal Sales Associate-town And Country Village
Join the team as a seasonal sales associate this holiday and help spread cheer! In this role, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and c...
Optical Retail Sales Associate PT Albuquerque, NM
Job Description: The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs. Optical Retail Sales Associate Part Time. The Retail Associate will also be responsible for ensuring th...
Retail Sales Associate Part Time
Retail Sales Associate – Part-time. Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment. Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. Continuously...
Sales Associate - 24H150
The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. The SA maximizes sales by ensuring a neat, clean...
Retail Sales Associate
A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. Retail Sales Associate | Harbor Freight Tools. Associates (and their families) are eligible to participate in a limited medical, dental, vision, basic life insurance, and sh...