Job Description
Job Description
We are currently looking for customer service reps that are seeking a full time job.
We have a call center located in Hollywood that provides a 24 / 7 answering service for different service industries nationwide across the US.
Job Requirements :
- Must speak fluent english (bilingual is a +)
- Must be responsible and be able to arrive at work AND on time on a consistent basis.
- Must have great attention to detail.
- Must have a professional and polite personality
- Computer proficient
- Moderate to excellent typing skills
- Have a strong customer service background (in person or on the phone)
- Must be able to consistently work well with others and in groups. (Team player)
WE HAVE 3 SHIFTS : (Being flexible is a +) Office Hours 24 / 7
- Morning- 7am to 3pm
- Evenings- 3pm to 11pm
- Overnight- 11pm to 7am
- 30 minute lunch breaks are paid*
Day to Day Operations Include :
- Answering calls to attend to new customers
- Answering calls to attend to existing customers
- Communication with technicians to ensure jobs are being handled correctly.
- Relaying messages both verbally and typed to technicians and customers.
WE OFFER :
- Strong job security
- Steady full-time pay and overtime pay (time and a half)
- The opportunity for growth within the company
- Bonuses
TO APPLY FOR THIS POSITION, PLEASE EMAIL YOUR RESUME AND TYPE CUSTOMER SERVICE AGENT IN THE SUBJECT LINE. A TRAINING MANAGER WILL REACH OUT TO YOU AS SOON AS POSSIBLE VIA TEXT MESSAGE.
PLEASE MAKE SURE YOUR PHONE NUMBER IN YOUR RESUME IS UP TO DATE.
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