Intake Coordinator

Job Description

Job Description

Salary : $21 - $25 DOE

EverHome HealthCare is a doctor owned, well-established, highly respected Home Health and Home Care agency serving Snohomish, King, and Pierce counties.

We are hiring for an Intake Coordinator position. Experience as a Certified Nursing Assistant, Medical Assistant, or healthcare background is preferred.

If you have the desire to help others and have a sales mindset you should apply today.

The Intake Coordinator will be in our Lynnwood office Monday - Friday 8 a.m. to 5 p.m . A successful Intake Coordinator has the skills and desire to build relationships with referral partners to increase sales.

Your main tasks will be taking incoming calls from potential clients, selling them on our services, and turning them into clients.

There will be occasional work out of the office when helping our Community Partnership Manager.

A critical component of the role of the Intake Coordinator is to ensure that all those who come in contact with EverHome see that our culture is made up of Compassion, Accountability, Results and Expertise, with a strong emphasis on Customer Service.

This is a position where you can see the benefits of all of your hard work. It is an excellent opportunity for someone who is excited to jump in and give it their all.

Top 7 Responsibilities and Accountabilities include :

1. Take incoming sales calls and sell prospective clients or responsible parties on our home care and home health services.

Create and obtain signed contracts.

2. Assist with marketing, such as : social media posts, creating marketing materials, create drop off gifts, and attend networking events.

3. Help the department increase sales to achieve the monthly team sales goal.

4. Rotate being On-Call (nights and weekends) for incoming intakes.

5. Support our Community Partnership Manager, Administrator, and Office Manager.

6. During down time, make cold calls and schedule meetings with potential referral sources for our Community Partnership Manager.

7. Help with scheduling caregivers when time allows.

Qualifications :

1. Associate degree or equivalent experience preferred.

2. Previous experience in homecare or home health related field is preferred.

3. Excellent customer service and communication skills (verbal and written).

4. Proficient in Microsoft office suite with the ability and enthusiasm to learn new software programs as needed.

5. Good judgment and the ability to make timely and sound decisions.

6. A team player with a commitment to excellence and high standards.

7. Reliable transportation, with a valid driver’s license, car insurance, and a clean driving record.

8. Strong planning, facilitation, & organizational skills.

9. Must have a willingness to work around constantly changing priorities, with enthusiasm and a client comes first attitude.