Inbound Customer Service Representative

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for an Inbound Customer Service Representative (remote).Key Responsibilities : Address inbound caller needs to achieve first call resolutionDocument all caller interactions according to Quality Assurance GuidelinesMaintain attendance and adhere to scheduled work hours while managing callsRequired Qualifications : High School Diploma (or GED) required1-year previous customer service experience in a call centerProficiency in Microsoft Office Suite, specifically Word and ExcelExperience using dual monitors and multiple applications simultaneouslyAccurate keyboard skills with proven data entry speed

8 hours ago
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